Gift cards FAQ

About gift cards

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Terms and conditions

Purchase

Delivery

Redemption

Balance check

Check Gift Card balances online at store.hp.com or by phone at 1-866-684-6707. Card balance may not reflect pending transactions against this card.

Expiration

HP.com Gift Cards have no expiration date.

Fees

HP.com Gift Cards have no dormancy fees or service charges.

Lost, Stolen, or Damaged Cards

Returns and Refunds

General Terms and Conditions

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Frequently asked questions

How do I redeem a gift card at store.hp.com?

  1. Place your purchases in your shopping cart and checkout.
  2. Select your payment method (a gift card may be redeemed with any available method).
  3. When asked to supply your payment information, choose "Pay with HP Gift Cards."
  4. Enter the gift card number and PIN, then apply to your balance. You can add up to five gift cards until the price is covered, or pay the remaining balance using the payment method you selected for checkout.

What's the difference between a gift card and an e-gift card?

Gift cards are shipped with a complementary card carrier and arrive in 5 to 7 business day. E-gift cards are e-mailed to the recipient in one business day. In addition, gift cards and e-gift cards are available in different amounts.

Where do I find my gift card PIN, and when do I need it?

On a physical gift card, the PIN is located on the back, where it's concealed for security purposes. Scratch off the coating to reveal the PIN. On an e-gift card, the PIN appears below the gift card number. You will be asked to supply both the gift card number and the PIN to redeem the card at the HP.com or to check its balance.

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More useful links
Disclaimer

Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last. HP may impose a purchase quantity limit (for example, 3 units per order). Taxes, shipping, and other fees may apply as applicable. HP reserves the right to cancel orders arising from pricing or other errors. Prices, specifications, availability, and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s strikethrough price is HP’s MSRP, which is HP’s suggested retail price for authorized channel partners, based on a number of factors, including but not limited to manufacturing and component parts. The MSRP may not be the prevailing market price or regular retail price.

Microsoft and Windows are US registered of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Intel Evo, Intel Optane, Iris, Itanium, MAX, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

Earn HP Rewards on select products from the following categories: Laptops, Desktops, Printers, Business PC’s, select Accessories, and select Ink, Toner & Paper. Exclusions apply, and program membership required. See details HP Rewards

The personal information you provide will be used according to the HP Privacy Statement

✦America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

*2 years of ink included with the best print quality every time: Based upon 150 and 200 pages per month of HP Smart Tank customers’ usage. Actual yield varies considerably based on content of printed pages and other factors. Average yield based on ISO/IEC 24711 or HP testing methodology and continuous printing. Some ink from included bottles is used to start up the printer. For details, see: www.hp.com/go/learnaboutsupplies. Print quality tested on everyday paper. Compared to the majority of in-class, 3:1 and 4:1 duplex, wireless A4 ink tank printers under $552 USD. Printers selected by market share as reported by IDC Quarterly Hardcopy Peripherals Tracker – Final Historical CYQ2 2023. Claim based on publicly available information as of September 2023 and Keypoint Intelligence hands-on testing and study in September 2023 commissioned by HP. Details: www.keypointintelligence.com/hpbesteverydayprintquality.

**Copilot in Windows (in preview) is available in select global markets and will be rolled out to additional markets over time. See microsoft.com/en-us/windows/windows-10-specifications for more information.

+Deferred Interest, Payment Required Plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. Gift cards do not qualify for promotional plans. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of February 2025, terms for new Accounts: Purchase APR of 35.99%. Minimum interest charge is $3 in any billing period in which interest is due. A fee of $2.99 per month may apply for each paper billing statement mailed to you. You can avoid this fee by enrolling in paperless statements. Existing Account holders: see your credit card agreement for Account terms.

Credit account offers are subject to credit approval.

HP Credit Accounts are issued by Comenity Capital Bank, a Bread Financial™ Company.

*HP.com exclusive product! This product is only available for purchase on HP.com US Store and HyperX.com. You will not find it at any other authorized HP retailers. SKUs included: 67J25AA#ABA, 4P5L2AA, 4P5L3AA, 7P5J2AA, 4P5E3AA, 67J23AA, 4Z7X3AA, 4S7T2AA, 683M4AA, 67J22AA. Availability may be limited and subject to change. Prices and promotions may vary between HP.com US Store and HyperX.com. HP disclaims all liability for products sold by unauthorized third-party sellers.