Gift cards FAQ

About gift cards

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Terms and conditions

Purchase

Delivery

Redemption

Balance check

Check Gift Card balances online at store.hp.com or by phone at 1-866-684-6707. Card balance may not reflect pending transactions against this card.

Expiration

HP.com Gift Cards have no expiration date.

Fees

HP.com Gift Cards have no dormancy fees or service charges.

Lost, Stolen, or Damaged Cards

Returns and Refunds

General Terms and Conditions

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Frequently asked questions

How do I redeem a gift card at store.hp.com?

  1. Place your purchases in your shopping cart and checkout.
  2. Select your payment method (a gift card may be redeemed with any available method).
  3. When asked to supply your payment information, choose "Pay with HP Gift Cards."
  4. Enter the gift card number and PIN, then apply to your balance. You can add up to five gift cards until the price is covered, or pay the remaining balance using the payment method you selected for checkout.

What's the difference between a gift card and an e-gift card?

Gift cards are shipped with a complementary card carrier and arrive in 5 to 7 business day. E-gift cards are e-mailed to the recipient in one business day. In addition, gift cards and e-gift cards are available in different amounts.

Where do I find my gift card PIN, and when do I need it?

On a physical gift card, the PIN is located on the back, where it's concealed for security purposes. Scratch off the coating to reveal the PIN. On an e-gift card, the PIN appears below the gift card number. You will be asked to supply both the gift card number and the PIN to redeem the card at the HP.com or to check its balance.

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More useful links
Disclaimer

Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last. HP may impose a purchase quantity limit (for example, 3 units per order). Taxes, shipping, and other fees may apply as applicable. HP reserves the right to cancel orders arising from pricing or other errors. Prices, specifications, availability, and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

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Earn HP Rewards on select products from the following categories: Laptops, Desktops, Printers, Business PC’s, select Accessories, and select Ink, Toner & Paper. Exclusions apply, and program membership required. See details HP Rewards

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*America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

*2 years of ink included with the best print quality every time: Based upon 150 and 200 pages per month of HP Smart Tank customers’ usage. Actual yield varies considerably based on content of printed pages and other factors. Average yield based on ISO/IEC 24711 or HP testing methodology and continuous printing. Some ink from included bottles is used to start up the printer. For details, see: www.hp.com/go/learnaboutsupplies. Print quality tested on everyday paper. Compared to the majority of in-class, 3:1 and 4:1 duplex, wireless A4 ink tank printers under $552 USD. Printers selected by market share as reported by IDC Quarterly Hardcopy Peripherals Tracker – Final Historical CYQ2 2023. Claim based on publicly available information as of September 2023 and Keypoint Intelligence hands-on testing and study in September 2023 commissioned by HP. Details: www.keypointintelligence.com/hpbesteverydayprintquality.

**Copilot in Windows (in preview) is available in select global markets and will be rolled out to additional markets over time. See microsoft.com/en-us/windows/windows-10-specifications for more information.