Gift cards FAQ

About gift cards

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Terms and conditions

Purchase

Delivery

Redemption

Balance check

Check Gift Card balances online at store.hp.com or by phone at 1-866-684-6707. Card balance may not reflect pending transactions against this card.

Expiration

HP.com Gift Cards have no expiration date.

Fees

HP.com Gift Cards have no dormancy fees or service charges.

Lost, Stolen, or Damaged Cards

Returns and Refunds

General Terms and Conditions

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Frequently asked questions

How do I redeem a gift card at store.hp.com?

  1. Place your purchases in your shopping cart and checkout.
  2. Select your payment method (a gift card may be redeemed with any available method).
  3. When asked to supply your payment information, choose "Pay with HP Gift Cards."
  4. Enter the gift card number and PIN, then apply to your balance. You can add up to five gift cards until the price is covered, or pay the remaining balance using the payment method you selected for checkout.

What's the difference between a gift card and an e-gift card?

Gift cards are shipped with a complementary card carrier and arrive in 5 to 7 business day. E-gift cards are e-mailed to the recipient in one business day. In addition, gift cards and e-gift cards are available in different amounts.

Where do I find my gift card PIN, and when do I need it?

On a physical gift card, the PIN is located on the back, where it's concealed for security purposes. Scratch off the coating to reveal the PIN. On an e-gift card, the PIN appears below the gift card number. You will be asked to supply both the gift card number and the PIN to redeem the card at the HP.com or to check its balance.

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Disclaimer

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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

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HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/

*Based on a SpencerLab 2018 study commissioned by HP for the on-average performance of 12 brands of remanufactured cartridges, refilled cartridges from leading refill service providers, and refill kits compared to Original HP ink cartridges (61XL, 62XL, 63XL, 564XL, 950XL, 951XL, 970XL & 971XL) sold in North America. See http://www.spencerlab.com/reports/HPInkReliability-NA-2018.pdf

** You must be enrolled in HP Rewards and sign up for Instant Ink before 6/18/2022 to qualify for 300 HP Rewards points. Please allow 30 days from your enrollment date for points to show in your account. Offer excludes Education store, other private stores, and any established Corporate Employee Purchase Plan account.

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