The world’s first Print-Industry mixed reality Future Ready customer support service
Designed to transform the interaction between customers and HP Support. Designed to increase customers agility and self-sufficiency. Compatible and available for all HP Industrial Digital Presses.
Increased press availability1
HP xRServices enable you to confidently take on jobs and immediately troubleshoot an issue yourself. Win additional production time1 that can help you secure production revenue streams. Take no chances when it comes to keeping your print operations running in top form.
Immediate access to experts
HP’s mixed reality services deliver immediate access to HP experts and empower effective collaboration to speed up resolution. With our virtual experts guiding you every step of the way, you are equipped to repair problems, and quickly get yourself back to optimal performance.
Faster onboarding
Agility is key in today’s ever-changing world. And your print operation can be as agile as your workforce. With improved onboarding and upskilling of experienced press operators, HP’s mixed reality services enable best-in-class access to remote guidance and virtually extend knowledge across your operations workforce.
Customer success stories
“Very often time is of the essence. We need to get our jobs out of the door quickly. If the press is down and the service engineer can only come the next day, we are in trouble. With the xRServices, a lot of the issues can be solved remotely and on the spot.”
Frank Plechschmidt, CEO Labelisten
End-to-end solutions
HP xRServices offers simplified support, instant troubleshooting, and real-time collaboration with mixed reality customer support for a next generation of printers.
Increased press and system availability
Win additional production availability time with faster diagnosis and resolution, mixed reality visual guidance, and increased self-sufficiency. Keep your print operations running in top form and take on jobs with total confidence.
Immediate access to experts
HP's mixed reality services deliver immediate access to HP experts and empower effective collaboration to speed up resolution. Our virtual experts guide you every step of the way so that you can quickly get your operations back to optimal performance.
Faster onboarding
Accelerate onboarding and upskilling with best-in-class access to remote guidance and simulated on-the-job training. Equip your operations workforce with the agility to quickly learn complex tasks and collaborate in real-time, from anywhere.
Compelling services
Delivered by world-class engineers focused on mission-critical needs.
Smart tools and management services
Provide insights for quick action and better decision making.
Expanding to solutions
For additional value and business growth.
HP PrintOS Production Pro server for Indigo Commercial
Eliminate manual pre-press work with an easily automated pre-press suite, PrintOS integration, and remarkably fast RIP capabilities to handle more jobs.
Color Beat
Increase operational efficiency and make color a competitive advantage. Cut color control time down to minutes per job, ensure color consistency across presses and sites, and track your color performance from anywhere.
Material application training
Gain the digital expertise and material application knowledge when growing into new markets and applications.