Supplies Recycling         

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet PartnersSee hp.com/sustainableimpact.*

Supplies Recycling    

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet PartnersSee hp.com/sustainableimpact.*

Supplies Recycling      

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet PartnersSee hp.com/sustainableimpact.*

The Circular Economy

at HP

The Circular Economy

at HP

  • Everything starts here

    Purchase and use Original HP Ink and Toner cartridge.

  • Return and let HP do the rest

    Return the used cartridge for free via the HP Planet Partners Program www.hp.com/hprecycle

  • Recycling facilities

    The cartridge is sorted, disassembled, or shredded.

  • Materials can be given a new life

    Other post-consumer plastics are added to the process.

  • Our manufacturing process

    HP uses recycled plastics and reused parts in new cartridges.

  • Together, we close the loop

    New Original HP Cartridges are ready to be shipped.

Free recycling with HP Planet PartnersThe HP Planet Partners recycling program is available to HP customers and partners only. HP only accepts the return of original HP and Samsung cartridges. Cartridges from other brands, refilled cartridges and remanufactured cartridges cannot be returned. HP reserves the right to refuse shipments that contain non-HP cartridges or other non-eligible materials, and to return such shipments to the sender at sender’s expense. Program availability varies. See hp.com/go/recycle*

Drop it off

Drop off your HP ink and toner supplies or Samsung toner supplies at a location near you for no cost.

Find a location

Mail it back

Receive free shipping labels, envelopes, or boxes for an easy pack-and-ship
experience.

Mail it back

Request a pickup

If you have more than 76 toner cartridges or more than 1,000 ink cartridges, a free pallet pick up can be arranged.

Schedule a pickup

How can we help?

Call us at 1-800-340-2445, Monday-Friday, 8:00 am - 5:00 pm EST

Frequently Asked Questions

PROGRAM OVERVIEW RECYCLING PROCESS PRODUCTS ACCEPTED CARTRIDGE INFO

Terms and Conditions

Learn
Footnotes and disclaimers

    Your choices are changing things

    Recycle HP Ink and Toner supplies with HP Planet Partners, so they become new products and don’t end up in oceans or landfills.

    Start Recycling

    An Unbroken Circle of Heroes

    Learn about HP’s closed loop recycling process and the important role that you, the customer, play in enabling us all to make a difference. 

    WATCH VIDEO

    Rosette's story

    HP works with non-profits in Haiti to reduce ocean-bound plastics, generating revenue and education opportunities for collectors. Watch a Haitian woman’s reinvention story. 

    WATCH VIDEO

    Free recycling with HP Planet Partners2

    Box Delivery & Collection Service

    Return your HP ink and toner cartridges or Samsung toner cartridges in large quantities using our HP Planet Partners boxes (for companies only).

    BOX DELIVERY & COLLECTION SERVICE

    How can we help?

    Use our contact form or call us at 800 844 7827 (Monday-Friday, calls charged at local rate).

    CONTACT FORM

    Frequently Asked Questions

    Terms and Conditions

    LEARN

    HP Planet Partners Program Overview

    What is HP Planet Partners?

    HP Planet Partners is HP's return and recycling program for computer equipment and printing supplies. It's available in more than 50 countries and territories worldwide.

    What happens to cartridges returned though HP Planet Partners?

    HP ink and LaserJet cartridges returned through HP Planet Partners go through a multi-phase "closed loop" recycling process. The recycled plastic from empty cartridges is used to create new Original HP cartridges and other everyday products.

    Who actually collects and recycles the cartridges?

    HP partners with shipping companies to collect and return printing supplies. Once the supplies have been returned, HP works with advanced recycling organizations to recover and recycle materials from empty or used HP printing supplies. Because of their construction, Original HP cartridges cannot be effectively recycled using conventional, commercial processes.

    Recycling Process

    Can I drop my Original HP ink, LaserJet, and Samsung toner cartridges off somewhere for recycling instead of shipping them?

    Yes, you can drop off empty HP ink, LaserJet cartridges at an HP Authorized Retail Collection Location.

    Are return labels packaged with Original HP ink and LaserJet cartridges?

    Postage-paid shipping labels are packaged with many HP LaserJet print cartridge in the U.S. However, they are not included with HP ink cartridges. 

    Products accepted

    Does HP recycle other printing supplies besides its own?

    HP accepts nearly every Original HP cartridge and Samsung toner cartridge for recycling. View our complete list of non-returnable supplies before returning your supplies.

    Can I recycle non-HP cartridges through HP?

    Currently, HP Planet Partners accepts only Original HP cartridges and Samsung toner cartridges for recycling. To return other brands, please check with the cartridge manufacturer for recycling information.

    Can I recycle hardware and other electronics through HP?

    Yes, HP has a convenient and safe recycling service for computers, printers and other IT equipment. For more information visit the hardware recycling page.

    Can I recycle my large-format plastic end caps through HP Planet Partners?

    Yes, you can include plastic end caps from HP large-format printing materials when you return ink cartridges. You can also return them separately by following the same shipping instructions for recycling ink cartridges.

    Can I retrieve an item that I mistakenly sent to HP to be recycled?

    Sometimes, printing supplies which are not at end of life or other objects with value are inadvertently sent to the HP Planet Partners program. These materials are not tracked and cannot be returned.

    How do I return full, unopened cartridges?

    The best approach is to return your cartridges to wherever you initially purchased them to see if you could receive a refund. At this time we do not offer a return program for unused cartridges, however we are happy to recycle them using the standard process.

    Cartridge info

    What materials go into making HP ink and LaserJet cartridges?

    You can download material safety data sheets for a detailed look at the materials used in various printing supplies.

    Does HP use recycled materials in Original HP cartridges and supplies packaging?

    Yes, HP uses recycled materials extensively in packaging, including recycled content paperboard, corrugated cardboard and recycled plastic. HP has produced more than 3.9 billion Original HP ink and toner cartridges that contain recycled plastic. Today more than 80% of Original HP ink cartridges and 100% of Original HP toner cartridges are now manufactured with recycled content. All HP cartridges and packaging are designed with sustainability in mind.3

    How do I know whether I'm returning an ink cartridge or a toner cartridge?

    Each Original HP cartridge should indicate on the packaging whether it is an ink cartridge or LaserJet toner cartridge. Also, ink cartridges are smaller and squarer, whereas LaserJet cartridges are much longer in length.

    Do HP cartridges qualify for California's State Agency Buy Recycled Campaign (SABRC)?

    Yes, all Original HP LaserJet cartridges and most original HP ink cartridges (see a list of non-returnable supplies) are now classified as recycled products for the California State Agency Buy Recycled Campaign (SABRC) reporting. See list of SABRC qualified product numbers (PDF) and SABRC product certification letter (PDF).


    This is in accordance with the state statute, SB 1106, that went into effect on January 1, 2006. Since HP offers a free and convenient end-of-life return and recycling program to customers, these products now qualify as recycled products and can be included in state agencies' monthly totals of SABRC recycled product purchases. California state entities can take advantage of competitive pricing on a broad range of products, including all HP printer supplies, through the California Strategic Sourcing Initiative (CSSI) office supplies contract provided by the Department of General Services. HP printer supplies are also available from other office and computer products dealers across the state.