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Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Onsite response time for hardware support
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
HP ELITE DRAGONFLY DC1015 (PDF 6MB)
STEP 1 - Request for quote
Get the best exchange value for your laptop by entering your old laptop’s details and (if any) payment details requested.
STEP 2 - Proceed with checkout
Once you have added the exchange product details of old product, added your payment preferences, and receive a quote, please proceed to checkout with new HP product on the store at regular price.
STEP 3 - Delivery of new device
You will receive your newly ordered HP product at shipping address.
STEP 4 - Pickup of old device
The old device will be picked up only after the delivery of the new device/product. Once your new product has been delivered, cashify representative will contact you to pickup your old device post verification of details given at the HP store and make payment accordingly.
1-(800)-108-4747For business customers:
1-(800)-108-4746Mon-Sat 9:00 AM to 7:00 PM
Live Chat with our agent
Mon-Sat 9:00 AM to 7:00 PM
Excluding public holidays