Thank you for visiting the India HP Store
Provided that your ordered item is in stock it will usually take 7 business days to deliver your order to you after is has been processed and payment is received and cleared.
To get the approximated delivery time, enter your area Post Code on the product page before you make your purchase.
Please remember that all our deliveries will require a signature.
Currently, we do not ship to addresses outside of India.
Delivery of all orders is currently free of charge.
We accept Visa, MasterCard, Diners and American Express credit cards & Net Banking from more than 50 banks. All International cards are accepted. Delivery address should be within India.
You can place the order at our HP Shopping Call Centre at 1800 180 1810 and the order will be completed once you login & provide your payment details.
Please make RTGS/NEFT Payments as per the following details:
Beneficiary Name: Savex Technologies PVT LTD
Beneficiary Address: 124, Maker Chambers |||, Nariman Point, Mumbai-400021
Bank Name: Axis Bank Ltd
Bank Address: Sandoz House, 1st Floor Annie Besant Road Mumbai 400018
Branch: Nariman Point
Account No: SAVTxxxxxxxxxx ("xxxxxxxxxx" is the 10-digit customer shipping mobile no.)
IFSC Code: UTIB0CCH274 (0 is zero)
Orders can only be cancelled before shipping. Please call our HP Shopping Call Centre on 1800 180 1810 to cancel an order. A cancellation fee of 5% of the order value will be applicable.
All refunds against order cancellations after adjusting the cancellation charges, will be routed through the original payment process such as payment gateway CC Avenue or banks in case of EMI offers. However if there is any change in order and the differential amount if any to be refunded may be sent through a cheque payment at the discretion of HP
If the shipment was also initiated at the time of cancellation request, an additional charge of 2% of the order value or Rs.200/- (Rupees Two Hundred only) whichever is higher will be charged in addition to the cancellation charges of 5% of the order value.
For help in identifying the problem and getting you up and running, please call HP Technical Support . For specific technical support numbers, please visit https://www8.hp.com/in/en/contact-hp/contact.html
1. Click on the item you want to order then select quantity and click “Add to Cart”.
2. Click on the shopping cart to see item(s) in your shopping cart. Click “View and Edit Cart” to make changes to your order.
3. Enter the Post Code and click “Check”. Click “Change” if you want to change the Post Code. Click “Proceed to Checkout” to place your order.
4. Complete your name, phone number and address.
Items in remain in your cart and will be available until the session expires. In case you are inactive & not able to complete the transaction, you will be asked to login again.
You may call our HP Shopping Call Centre on 1800 180 1810 & speak to our customer representative so that we can confirm when your product will become available.
Yes, once your order has been placed you should receive a confirmation email immediately on your registered email ID.
“Pre-order” allows you to reserve a product or purchase in advance prior to its scheduled release date or restock. Products in pre-order status are marked with “pre-order” button.
Pre-order reservation can be made via full advance payment. You can also opt for "Notify me" and get notified when the pre-order product is available for purchase.
1. On the product listing page, select the product with "PRE-ORDER NOW" and add to cart.
2. View your cart and enter your postal code under "Shipping option". If delivery is available for your location, proceed to checkout.
3. At Checkout, fill in your details, shipping & billing address, and your preferred payment method. Proceed to confirm order.
4. Order confirmation and details will be sent to your email. You can also login to your HP Online Store account and check the order status on My Order page.
You will be charged immediately after checkout. You will be notified via email when the product is ready to be shipped.
While the pre-order list price does not decrease often, if it does, you will receive the lower list price.
Yes. Please note that each pre-ordered product will have a separate order reference number.
Orders can only be cancelled before shipping. Please note a cancellation fee will be applicable.
Please check our Cancellations & Refunds FAQ for more information.
You can login to your HP Online Store account and check your pre-order details and status on My Order page.
Generally, delivery dates for pre-order are usually between 4-6 weeks. It may vary depending on the product. The delivery date will be mentioned on the product page and checkout page
Delivery to certain postal codes may take longer.
Please note that delivery may be delayed if you are unable to accept an attempted delivery, or due to inclement weather, strike, incorrect address or credit card information, or other unforeseen circumstance outside of our control.
Pre-order release dates listed are based on information we receive from the manufacturers and could be subject to change.
If the scheduled release date of an item that you have pre-ordered changes, or if the release is canceled all together, we will notify you via email.
Once your item is ready to be shipped, we will send the delivery information to your email.
Yes, you can change your shipping address for your pre-order anytime prior to the release date and shipment of the product.
When changing the shipping address, please make sure your payment method and billing address are up to date.
To change your shipping address, login to your HP Online Store Account and select My Account.
Products ordered and/or delivered cannot be returned or exchanged, unless otherwise agreed by HP, at its sole discretion. Cancellation or reschedule charges for services may be applicable.
Please check our Cancellations & Refunds FAQ for more information.
HP Shopping Store is committed to ensuring that the security of your information throughout the purchasing experience. We safeguard your information using Secure Socket Layer (SSL) protocols, the most widely accepted Internet encryption standards, to provide you with the safest, most secure shopping experience possible. This technology protects your private information by encrypting your sensitive information while it is transferred from your computers server to ours. As you navigate the site, you may receive security warning messages, depending on your browser settings. These messages are simply letting you know that you are entering or leaving a secure area.
HP Shopping Store takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we are committed to protecting it. Here is how HP uses the information within your profile:
Address: We use your address to deliver you the products you ordered. Our delivery services do not cover P.O. Box Address. Please provide a physical shipping address only. Delivery hours are between 9am to 6:00 p.m (Monday to Saturday, not inclusive of Public Holidays). Any changes to the shipping & billing address are not possible once order has been received.
E-mail Address: We use your e-mail address to send you confirmation of your order and confirmation of shipment and to sign you in (along with your password).
Phone Numbers: We keep your telephone numbers on file to notify you in case of a problem with your order. Credit card numbers are used only for payment processing and fraud protection and they are not retained for any other purposes.
Laptop Exchange is a service that allows you to exchange your old laptop for cash* - receiving an average exchange value of up to ₹25,000.
Laptop Exchange is only applicable upon purchasing a new HP laptop from the online store. Only one (1) old laptop is accepted for every exchange.
1. You can inititate your request via the "Apply Exchange" option on the page of your desired HP laptop. Fill in the required old device and payment details to receive a quotation. The quote will be generated based on your laptop's condition.
2. Proceed to checkout with your desired HP Laptop from the HP Online Store at regular price.
3. Receive your newly ordered HP laptop at your shipping address.
4. A Cashify representative will contact you once your new laptop has been delivered to pick up your old laptop. A verification process will be conducted prior to making payment for your old laptop. Please note that the mobile number used for exchange and the number used to place order on HP online store must be same for order to be processed.
Laptop and Exchange purchases are valid for free same day delivery.
The old device will be picked up only after the delivery of the new device/product. Once your new product has been delivered, a Cashify representative will contact you to pickup your old device post-verification of details given at the HP store and will make payment according to quote given on the HP Online Store.
1-(800)-108-4747For business customers:
1-(800)-108-4746Mon-Sat 9:00 AM to 7:00 PM
Live Chat with our agent
Mon-Sat 9:00 AM to 7:00 PM
Excluding public holidays