Rated 1 out of
5
by
Dragonfly Lady from
Not legitimate product! Not what I expect from HP
This was not what zi thought I was ordering. I thought Iveas extending warranty, not ordering repair parts. When I realized what was ordered Inimmediateky called to cancel. After being tossed from person to person I was finally told it had been over an hour and could and could not cancel. Why would I want repair parts???sounds like a scam. Don't fall for it!!!
Date published: 2024-07-14
Rated 5 out of
5
by
Gary1435 from
Hp laptop
I didn’t have a chance to use it, because there were no issues the whole year
Date published: 2024-06-26
Rated 1 out of
5
by
Anonymous from
Never received my Warranty and no help
I never received my post warranty package. I paid for it but HP says I don't have one. Then why are they asking for this review. No way to talk to a human.
Date published: 2024-02-10
Rated 1 out of
5
by
armycsm from
HP 1 Yr Post Warranty Plan
When do I receive my Warranty Plan? I can't rate what I don't have.
Date published: 2023-12-16
Rated 1 out of
5
by
TPotts from
Poor Service
I have recieved no post warranty package after 3+ weeks after paying
Date published: 2023-12-11
Rated 1 out of
5
by
angelspirit from
Post warranty
Unable to update the post warranty even though I paid for it.
Date published: 2023-12-11
Rated 1 out of
5
by
Anonymous from
Confusing and unhelpful
I bought the warranty two weeks ago but my assistant still says I have no warranty. But to talk to someone I have to buy a warranty. Really, people, what?
I can't imagine buying another HP computer, or recommending one to anyone. Getting support is impossible.
Date published: 2023-12-10
Rated 5 out of
5
by
Brandonk from
Great ty so much
Very good ty
Date published: 2023-11-27
Rated 3 out of
5
by
D Belin from
Post Warranty Plan
I am still awaiting for my package. Over 4 weeks since purchase was made. 11/21/2023
Date published: 2023-11-21
Rated 5 out of
5
by
it is still showing as ex from
Thanks
Thanks tha
Date published: 2023-11-13
Rated 5 out of
5
by
Antigone50 from
My HP laptop.
Just bought it for my HP.
Date published: 2023-11-12
Rated 2 out of
5
by
HCD56 from
VERY DIFFICULT TO RENEW
I FOUND IT VERY DIFFICULT TO RENEW MY POST WARRANTY CARE PACK. MY CREIT CARD WAS DENIED TWICE DUE TO A WEB ISSUE INDICATING I WAS ON A COMPUTER OUTSIDE OF THE UNITED STATES. THEN WHEN I CALLED MULTIPLE TIMES OVER THE PHONE, THEY COULD NOT REGISTER THE NEW WARRANTY EVEN THOUGH THEY CHARGED MY CREDIT CARD. I HAD TO CALL MULTIPLE PHONE NUMBERS AND A MONTH LATER THE EXTENDED EARRANTY IS STILL SHOWING EXPIRED. HORRIBLE CUSTOMER SERVICE. YOU SHOULD NOT HAVE THIS MUCH TROUBLE WITH A SIMPLE PROCESS.
Date published: 2023-11-10
Rated 5 out of
5
by
Anonymous from
Extended warranty
Easy to process
Date published: 2023-10-30
Rated 5 out of
5
by
ArmandoTop from
Protection is Always Keen
Always Great to know i have backup
Date published: 2023-10-01
Rated 1 out of
5
by
Anonymous from
Broken promise
A lot of noise but no action
Date published: 2023-09-27
Rated 5 out of
5
by
Anonymous from
My HP!
Very happy with my PC so far is working great!
Date published: 2023-09-26
Rated 3 out of
5
by
Tommy from Palm Springs from
Extended Warranty for Phone Help
I elected the extended warranty so I could have tech help over the phone. I think it is a-shame that tech services isn’t available all the time, it us to.
Date published: 2023-08-27
Rated 3 out of
5
by
Lion-Heart from
Why ask for a review of a care package?
I got a care package when my warranty had apparently expired. Presumably, my original warranty was supposed to be 2 years. Out of the blue, HP tells me it expired several months earlier. Now a good time to warn about expiring warranties is before they expire. But, I was offered an extension. Turns out, it is a “care package” which may not be a warranty.
In any case, the computer broke right after I bought it. I wasn’t but it was repaired and so far has done okay. Care Package? I can’t rate it until I find out whether you’ll fix what breaks or whether you”LL give me garbage about not being covered. There hasn’t been any comprehensive info sent to me that tells what is covered. I guess I’m just supposed to know that because HP is a big and power-filled company. Now, about the keyboard without directions… Maybe that’s in another survey!
Date published: 2023-08-19
Rated 1 out of
5
by
The Sand Flea from
If I can not use it then why sell it to me?
I may not be allowed to write this since I was unable to comply with the terms and conditions since I could not "use" what I bought.
I purchased a 1 year extended warranty. When I made inquiry about not receiving the email for it I made inquiry. I was told that since my laptop was out of warranty this purchase would not cover the listed laptop. My question would be, "If I can not use it then why sell it to me?"
Date published: 2023-06-30
Rated 5 out of
5
by
BJMe from
Good warranty
Always helpful
Date published: 2023-06-29
Rated 2 out of
5
by
bigmac0723 from
care pack status
care pack purchased but warranty status has not been updated
Date published: 2023-06-21
Rated 5 out of
5
by
CHRIS841 from
Greatbuy
Works very well fast and efficient
Date published: 2023-06-16
Rated 1 out of
5
by
Bobbi D from
Extended Warranty purchased but not showing in HP.
Even though I extended my warranty from this computer, it still shows "warranty expired" in My HP. Would appreciate assistance.
Date published: 2023-06-14
Rated 4 out of
5
by
Rangermgr from
Post warranty
Better than no warranty but not as good as care pack.
Date published: 2023-06-14
Rated 4 out of
5
by
lspruill from
HP Provides Comfort
Thanks to the dependability of my HP Envy tablet, I have not yet needed any repairs. I am a firm believer in extended warranties, however. The warranty was easy to purchase online and I'm glad I did so. Very comforting!
Date published: 2023-05-25
Rated 5 out of
5
by
Anonymous from
Great service
it is fast!
Date published: 2023-05-05
Rated 1 out of
5
by
Hammis from
No action
I have not been notified that I have HP Care Pack.
Date published: 2023-04-23
Rated 1 out of
5
by
RonH64 from
No correspondence
Purchased expended warranty 4 weeks ago, no email or any kind of correspondence about it. Support assistant stillnshow warranty expired...
Date published: 2023-03-14
Rated 4 out of
5
by
Robert in Ohio from
HP Warranty
Good product at a good price! My only concern is the time to update the purchase. I would definitely purchase again.
Date published: 2023-03-14
Rated 1 out of
5
by
Anonymous from
Useless
I have never in my life bought more useless laptop computers!!!!!!!!!!!!! All most non funtional !!!!!!!!!!!!!!!!!!!! Please respond!!!!!!!
Date published: 2023-03-13
Rated 1 out of
5
by
B. Connolly from
Didn't cover what I want it to
Didn't even cover what I needed it to so I blew a hundred dollars for nothing. Wish I had made sure I knew that before purchasing
Date published: 2023-02-27
Rated 1 out of
5
by
Njts from
Not reflect to my laptop
Not reflecting to my laptop. I want to contact to HP but customer service in website always just brings me to another web page. Can someone contact me??
Date published: 2023-02-16
Rated 1 out of
5
by
Y Ra from
Warranty is not yet updated. Bought it over 3 weeks ago
My warranty hasn’t been updated on my account. It’s been over 3 weeks now since I bought it
Date published: 2023-02-12
Rated 1 out of
5
by
Anonymous from
Just had to be cautious.
I am just taking the post warranty plan cause I have got a defected system. My laptop went for repair in the first year cause the motherboard got compromised. So now if I don’t take the plan I am very sure the system wouldn’t work properly.
Date published: 2023-02-12
Rated 3 out of
5
by
HP user 24457 from
Where is the activation?
I would like it better if it ever become activated.
Date published: 2023-02-06
Rated 1 out of
5
by
JasonTapp from
Paid for warranty HP says expired
Bought warranty machine still shows warranty expired no response from HP
Date published: 2023-01-31
Rated 1 out of
5
by
Rick S 55 from
Very POOR communication by HP regarding warranty
I bought the package. You charged me. Since then I have heard NOTHING at all regarding it or what is covered. Very poor communication by HP.
Date published: 2023-01-29
Rated 4 out of
5
by
Anonymous from
Too Soon to Tell!
It's impossible to rate the HP Care Pack when I haven't had an opportunity to use it!
Date published: 2023-01-21
Rated 5 out of
5
by
Star Strider from
HP Pavilion Gaming Laptop 15-ec2xxx Care Pack Review
I hope I don’t have to use this, however it’s definitely worth having and significantly less expensive in time and treasure than buying a new laptop!
Date published: 2023-01-16
Rated 1 out of
5
by
Linn S from
HP Care Pack extended warranty
I purchased the i year extended warranty in December 2022, yet my computer is still showing the warranty expired. When I check my warranty status with HP it states expired. What did I purchase if not an extended warranty as advertised.
Date published: 2023-01-14
Rated 1 out of
5
by
Josiah G from
Warranty doesn't show after purchase
Purchased care pack and my computer still shows that I am out of warranty. I'm not sure how get an update to show I am under warranty, and a product like this should not require further troubleshooting. Ultimately I am not even sure if I have coverage after buying this product.
Date published: 2022-12-30
Rated 4 out of
5
by
Anonymous from
Bad Service
I paid for my HP warranty care pack however my HP pc says it is still expired
Date published: 2022-12-28
Rated 3 out of
5
by
CherieMc from
Really
No much to review, figure I needed to protect my investment
Date published: 2022-12-25
Rated 5 out of
5
by
Loves Dogs from
a good deal
a good deal
Date published: 2022-12-25
Rated 5 out of
5
by
Piper S from
HP representative was very personable and assisted me with care.
Excellent Customer Care
Date published: 2022-12-17
Rated 5 out of
5
by
Anonymous from
Pre-use of Warranty
I'm looking forward to benefiting from this warranty.
Date published: 2022-12-12
Rated 1 out of
5
by
TLava from
No rating until issue is resolved.
I have an active claim that has yet to be resolved on my new laptop. I have extended my warranty another year and hope my issues can be resolved. I did not get a resolution to my original claim, so I cannot select a rating above.
Date published: 2022-12-06
Rated 3 out of
5
by
WGrapperhaus from
too difficult to get warranty applied to PC
Warranty not applied to my PC yet.
Date published: 2022-11-24
Rated 4 out of
5
by
PJ SMURF from
Easy buy
Easy to buy
Date published: 2022-11-18
Rated 4 out of
5
by
DeeD70 from
HP W1Year Warranty
The warranty is good. But HP can offer more services in the warranty package for its customers to enhance customer morale.
Date published: 2022-10-21