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In-warranty Care Pack must be purchased within 90 days of hardware purchase | Summer Savings Event

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HP 4 Yr Next Business Day Onsite Extended Warranty for Desktops

DIGITAL

  • Remote problem diagnosis and support
  • Onsite hardware support[1]
  • Replacement parts and materials included
  • Escalation management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U7897E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

Summer Savings Event

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HP 4 Yr Next Business Day Onsite Extended Warranty for Desktops is rated 3.7 out of 5 by 54.
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Rated 1 out of 5 by Xxxv from Gotta Have It You'd think that after spending a ton of money on an HP product, you wouldn't need an extended warranty.
Date published: 2023-12-28
Rated 3 out of 5 by Jam in Tucson, AZ from I thought a "business day" was the same as a weekday that was not a holiday. My repair took SIX! If only "next business day" really meant "next business day!" HP took three business days to deliver the repair part to me. Then three more business days to get the technician out to do the repair. (It would have been four business days but I persuaded the technician to come one day sooner than he had intended.
Date published: 2023-12-26
Rated 5 out of 5 by Care Pack User from Care Pack Goodness A great deal at a great price.
Date published: 2023-08-18
Rated 5 out of 5 by M.A. B. from A good buy I bought the maintenance protection plan. Easy to purchase online.
Date published: 2022-11-28
Rated 5 out of 5 by Christopher Rust from HP Care Pack For me it is a must have, mission critical Care Pack for my home office
Date published: 2022-09-23
Rated 1 out of 5 by Rich in Tenn from No response from Team yet. I am still waiting to hear back from the Care Pack Team about registering my purchase. Last communication was 9/14 and they were these incident numbers - <<#1578992-2493302-3070950#>
Date published: 2022-09-18
Rated 2 out of 5 by Deception from It's a play on words.................... it comes with a 3 year warranty, however i purchased a 1 year warranty and they call it 4 year warranty. it makes no sense.
Date published: 2022-08-28
Rated 1 out of 5 by Anonymous from Waste of Money Purchased but Warranty not showing extended in Support Assistant
Date published: 2022-08-15
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Are you saying I can't get a warranty?

Asked by: Anonymous
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-10-23

There were a number of reviews that report that HP never upgraded the warranty even after purchase, has this been solved?

Asked by: DrBobE57
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.