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Supplies Recycling         HP

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet Partners1

Supplies Recycling    

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet Partners1

Supplies Recycling     HP

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet Partners1

The Circular Economy

at HP4

  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP

The Circular Economy

at HP4

  • Everything starts here

  • Return and let HP do the rest

  • Recycling facilities

  • Materials can be given a new life

  • Promoting a circular economy

  • Together, we close the loop

Free recycling with HP Planet Partners2

Drop it off

Drop off your HP ink and toner supplies or Samsung toner supplies at a location near you for no cost.

Find a location

Request for Collection

If you have more than 10 toner cartridges or 20 ink cartridges, you can schedule a free collection service at your location

Schedule a Collection Service

Learn more

HP accepts nearly every Original HP cartridge and Samsung toner cartridge for recycling. View our complete list of non-returnable supplies before returning your supplies.

How can we help?

Write to us with your queries

Frequently Asked Questions

PROGRAM OVERVIEW RECYCLING PROCESS PRODUCTS ACCEPTED CARTRIDGE INFO

Terms and Conditions

Learn

Footnotes and disclaimers

Product images are for illustration purposes only, product availability and colours may vary by country.
  1. See hp.com/sustainableimpact.
  2. The HP Planet Partners recycling program is available to HP customers and partners only. HP only accepts the return of original HP and Samsung cartridges. Cartridges from other brands, refilled cartridges and remanufactured cartridges cannot be returned. HP reserves the right to refuse shipments that contain non-HP cartridges or other non-eligible materials, and to return such shipments to the sender at sender’s expense. Program availability varies. See hp.com/go/recycle
  3. HP combines cartridges returned through HP Planet Partners with other plastics to make new Original HP Print Cartridges and other everyday products. See hp.com/go/TonerRecycledContent and hp.com/go/InkRecycledContent for list of products.
  4. All materials received for the Planet Partners program are treated in accordance with applicable regulations. The primary disposal method includes upcycling into new Original HP Ink and Toner cartridges where feasible, followed by donation of material for social upcycling projects, material sold to markets, and energy recovery. 

HP Planet Partners Program Overview

What is HP Planet Partners?

HP Planet Partners is HP's return and recycling program for computer equipment and printing supplies. It's available in more than 50 countries and territories worldwide.

What happens to cartridges returned though HP Planet Partners?

HP ink and LaserJet cartridges returned through HP Planet Partners go through a multi-phase "closed loop" recycling process. The recycled plastic from empty cartridges is used to create new Original HP cartridges and other everyday products.

Who actually collects and recycles the cartridges?

HP partners with shipping companies to collect and return printing supplies. Once the supplies have been returned, HP works with advanced recycling organizations to recover and recycle materials from empty or used HP printing supplies. Because of their construction, Original HP cartridges cannot be effectively recycled using conventional, commercial processes.

Where are HP Print Cartridge return and recycling program available in Asia Pacific?

As of October 2020, HP print cartridge return and recycling program is available in more than 17 countries across Asia Pacific. The program also has coverage in Europe and Americas. We are continuing to expand this program to new countries and territories,, and to provide customers with a convenient and conscientious way to return used print cartridges to our recycling operations around the world.

Recycling Process

How do I recycle my Original HP Ink cartridges?

If you have 20 or more HP Ink cartridges, you can request for a collection service free of charge.

How do I recycle my HP Toner and Samsung toner supplies?

If you have 10 or more HP and/or toner cartridges a collection service can be requested free of charge.

What is HP’s position on exporting e-waste from developed to developing countries?

HP does not allow e-waste to be exported from developed countries (Organisation for Economic Co-Operation and Development and European Union) to developing countries (non-OECD countries outside the EU), either directly or through intermediaries. Learn more about HP’s Export of Electronic Waste to Developing Countries Policy.

Acceptable Products

Does HP accept all printing supplies?

HP accepts nearly every Original HP cartridge and Samsung toner cartridge for recycling. View our complete list of non-returnable supplies before returning your supplies.

Can I recycle non-HP cartridges through HP?

Currently, HP Planet Partners accepts only Original HP cartridges and Samsung toner cartridges for recycling. To return other brands, please check with the cartridge manufacturer for recycling information.

Can I recycle hardware and other electronics through HP?

Yes, HP has a convenient and safe recycling service for computers, printers and other IT equipment. For more information visit HP recycling page.

Can I return HP Latex and DeisgnJet cartridges and printheads to HP?

Yes, HP Latex and DesignJet cartridges and printheads are collected under HP Planet Partner Program. Please make sure these are packed properly in bags or boxes or put in HP recycling bin. Do not include any supplies listed under non-returnable list.

Can I retrieve an item that I mistakenly sent to HP to be recycled?

Sometimes, printing supplies which are not at end of life or other objects with value are inadvertently sent to the HP Planet Partners program. These materials are not tracked and cannot be returned.

How do I return full, unopened cartridges?

The best approach is to return your cartridges to wherever you initially purchased them to see if you could receive a refund. At this time we do not offer a return program for unused cartridges, however we are happy to recycle them using the standard process.

Acceptable Cartridges

What materials go into making HP ink and LaserJet cartridges?

You can download material safety data sheets for a detailed look at the materials used in various printing supplies.

Does HP use recycled materials in Original HP cartridges and supplies packaging?

Yes, HP uses recycled materials extensively in packaging, including recycled content paperboard, corrugated cardboard and recycled plastic. HP has produced more than 3.9 billion Original HP ink and toner cartridges that contain recycled plastic. Today more than 80% of Original HP ink cartridges and 100% of Original HP toner cartridges are now manufactured with recycled content. All HP cartridges and packaging are designed with sustainability in mind.3

How do I know whether I'm returning an ink cartridge or a toner cartridge?

Each Original HP cartridge should indicate on the packaging whether it is an ink cartridge or LaserJet toner cartridge. Also, ink cartridges are smaller and squarer, whereas LaserJet cartridges are much longer in length.

Does HP have any recommendations for recycling HP 3D powder containers?

Yes, we have put together a guidance paper for our customers on how to recycle HP 3D powder containers. 
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