Products accepted

Does HP recycle other printing supplies besides its own?

HP accepts nearly every Original HP cartridge and Samsung toner cartridge for recycling. View our complete list of non-returnable supplies before returning your supplies.

Can I recycle non-HP cartridges through HP?

Currently, HP Planet Partners accepts only Original HP cartridges and Samsung toner cartridges for recycling. To return other brands, please check with the cartridge manufacturer for recycling information.

Can I recycle hardware and other electronics through HP?

Yes, HP has a convenient and safe recycling service for computers, printers and other IT equipment. For more information visit the hardware recycling page.

Can I recycle my large-format plastic end caps through HP Planet Partners?

Yes, you can include plastic end caps from HP large-format printing materials when you return ink cartridges. You can also return them separately by following the same shipping instructions for recycling ink cartridges.

Can I retrieve an item that I mistakenly sent to HP to be recycled?

Sometimes, printing supplies which are not at end of life or other objects with value are inadvertently sent to the HP Planet Partners program. These materials are not tracked and cannot be returned.

How do I return full, unopened cartridges?

The best approach is to return your cartridges to wherever you initially purchased them to see if you could receive a refund. At this time we do not offer a return program for unused cartridges, however we are happy to recycle them using the standard process.