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HP 3 years Pickup and Return Notebook Service
$454.00
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HP 3 years Pickup and Return Notebook Service (U4819E) - Center facing

HP 3 years Pickup and Return Notebook Service

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SKU
U4819E
$454.00
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Configuration
  • Duration: 3 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Pickup and return
  • Response time: Repaired within 3-7 business days
  • (See more Specifications)
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 U4819E
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HP Care Pack HP Care Pack
Pickup and Return Hardware Support Coverage
Get the most coverage and value when you purchase this plan with a PC.
Pickup and Return Hardware Support Coverage
Free and easy shipping
Free and easy shipping
Does your PC need a repair? Don’t worry, HP will pick up, fix, and return your device, with shipping included.
Reliable support
Reliable support
Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.
Here for you 5 days per week
Here for you 5 days per week
Connect with knowledgeable agents, available to you 5 days per week, and get the support you need. Service levels and response times may vary depending on your geographic location.[I]
Basic Warranty
Good
Better
Best
1 Year Default Warranty
Pick up and Return Service [II]
Onsite Service [II]
Onsite Service with Accidental Damage Protection [II]
Service Execution
Convenient at-your-door repair
Genuine HP replacement parts, no extra fees for repairs
Pickup, repair and return of your PC, shipping included
Remote problem diagnosis and telephone / chat support
Accidental drops, spills, or electrical surges coverage included
Add-on / Optional Services
Add-on / Optional Services
Smart Friend[II]
  • Live Technical Support just a phone call away. [I]
  • Call 24/7 to receive remote support for technical questions.[I] [II]
  • Technical support includes remote diagnosis, troubleshooting and resolution of a wide range of technical issues. [I]
  • Only HP consumer notebooks and desktops supported. [I]
Disclaimer
Return
[I] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
[II] Service availability may vary by country or region. Certain services may not be offered in all geographic locations. Please check with your local HP representative or support site for specific coverage details.
HP is proud to be rated Platinum by EcoVadis
HP is proud to be rated Platinum by EcoVadis
This places HP in the top 1% of organisations assessed globally, recognising our commitment to ethical sourcing, sustainability innovation, and a respectful working environment.
Environment
Environment:
Focuses on how companies take responsibility for their ecological footprint through the product life cycle and supply chain operations, covering greenhouse gas emissions, energy consumption, water, waste reduction, and air pollution prevention.
Labour & Human Rights
Labour & Human Rights:
Centred on the standards businesses uphold for their workforce and supply chain, including diversity and inclusion, safe working conditions, fair compensation, and employee development.
Ethics
Ethics:
Rooted in responsible business conduct, covering anti‑corruption policies, data privacy and security, and compliance with applicable laws and regulations.
Sustainable Procurement
Sustainable Procurement:
Aimed at ensuring that businesses make sourcing decisions that take into account the broader environmental, social, and economic consequences of their supply chain choices.
Learn more about sustainability at HP

Specs

Specifications

Sku

Sku

U4819E

Category
?

Series

HP

Filters

Duration

3 years

Support type

Pickup and return

Coverage window

Standard workdays - 9 hours

Response Time

Repaired within 3-7 business days

Core Features

Service method

Depot repair

Warranty coverage

In warranty

Logistics options

Courier pick up and return

Place of service

Offsite

Offers

Special offers

Reviews

SEE ALL REVIEWS

Questions and Answers

Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
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FEATURES

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit http://www.hp.com/go/carepack-services.
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Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, OpenVINO™, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors. For pen drives, please reach out to respective manufacturers for any service queries.

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