Price Match (Before Purchase)

Price Match (Before Purchase)

If you find a lower-priced HP product "in stock" advertised online or an HP competitor equivalent, we will match the lower advertised price.

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How It Works

  • Step 1

    Step 1

    Check that the product you want to Price Match is in stock on both the HP Online Store and the other retailer.

  • Step 2

    Step 2

    Prepare the relevant links and details of the product and contact us.

    Call us at 0800 854 848

    Email Us

  • Step 3

    Step 3

    Our friendly sales agent will verify the prices and attend to your inquiry.

  • Step 4

    Step 4

    Once prices have been validated, you will receive instructions on how you can purchase your HP product at the matched price!

Frequent Asked Questions

  • How does Price Match work with other retailers?

    HP NZ Online Store will match any digitally advertised nationally-recognised retailers for prices on identical products, excluding display models and refurbished units.

  • Who will HP price match?

    HP will match a new personal device from recognised brands and retailers that is in-stock on their respective New Zealand websites. The product must share the same key features and specifications with an HP PC from hp.com/nz-en/shop, including but not limited to:

    • Operating system
    • Memory
    • Hard disk drive capacity
    • Graphics solution (i.e. GPU)
    • Screen Size and Resolution
    • Touch capability
    • Processor
    • Warranty

    Please note that the price being matched must include delivery fee.

    Who will HP Store Price Match?
    Lenovo New Zealand
    Dell New Zealand

    Nationally recognised HP Retailers:
    Harvey Norman New Zealand
    Noel Leeming New Zealand
    Warehouse Stationery New Zealand
    PB Tech New Zealand
    JB Hi-Fi New Zealand
    The Warehouse New Zealand

  • Is Price Match applied before or after a purchase is made?

    Price Match is applied before a purchase is made. Be sure to have the link or details you’ve found of the lower price from a nationally-recognised retailer (advertised online) ready for your Price Match inquiry.

  • Are there any exclusions to Price Match?

    The following exclusions apply:
    • Each Price Match request can only be made for one (1) product at a time
    • The products compared must both be available and in stock at the time of inquiry on both HP Online Store and the nationally-recognised retailer’s store
    • Only products with ‘Price Match Available’ tagging are eligible
    • Price Match requests can only be completed using ‘Bank Transfer’ payment method.

    The following products from HP Online Store are eligible:
    • Regular-pricing products
    • Products part of seasonal sales and coupon offers

    The following products from other nationally-recognised retailers are eligible:
    • Regular-pricing products
    • Products part of seasonal sales and coupon offers

    The following products from other nationally-recognised retailers are not eligible:
    • Special/customised/bespoke/commercial/bulk orders
    • Contract-pricing offers for select customer segments
    • Private member/club/affiliate discount programs
    • Trade-in value, or offers on trade-in products
    • “Free with purchase” offers
    • Offers with financing
    • Out of stock products
    • Clearance products
    • Pricing errors
    • Parallel imports

  • Are shipping charges included in the Price Match calculations?

    No, shipping charges are not included. Price Match only applies to the product price alone.

  • Can I apply a coupon after Price Match is applied?

    No, you cannot apply coupons on top of a Price Match offer. Prices after applying Price Match are final.

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