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HP TechPulse-enabled support features
Remote problem diagnosis and support
Next business day onsite hardware support
Defective Media Retention
Replacement parts and materials
Firmware updates for selected products
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
HP ELITE DRAGONFLY DC1015 (PDF 6MB)
STEP 1 - Request for quote
Get the best exchange value for your laptop by entering your old laptop’s details and (if any) payment details requested.
STEP 2 - Proceed with checkout
Once you have added the exchange product details of old product, added your payment preferences, and receive a quote, please proceed to checkout with new HP product on the store at regular price.
STEP 3 - Delivery of new device
You will receive your newly ordered HP product at shipping address.
STEP 4 - Pickup of old device
The old device will be picked up only after the delivery of the new device/product. Once your new product has been delivered, cashify representative will contact you to pickup your old device post verification of details given at the HP store and make payment accordingly.
1-(800)-108-4747For business customers:
1-(800)-108-4746Mon-Sat 9:00 AM to 7:00 PM
Live Chat with our agent
Mon-Sat 9:00 AM to 7:00 PM
Excluding public holidays