Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Onsite response time for hardware support
Accidental damage protection
HP Hardware Support Onsite Service with accidental damage protection provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
HP ELITE DRAGONFLY DC1015 (PDF 6MB)
STEP 1 - Request for quote
Get the best exchange value for your laptop by entering your old laptop’s details and (if any) payment details requested.
STEP 2 - Proceed with checkout
Once you have added the exchange product details of old product, added your payment preferences, and receive a quote, please proceed to checkout with new HP product on the store at regular price.
STEP 3 - Delivery of new device
You will receive your newly ordered HP product at shipping address.
STEP 4 - Pickup of old device
The old device will be picked up only after the delivery of the new device/product. Once your new product has been delivered, cashify representative will contact you to pickup your old device post verification of details given at the HP store and make payment accordingly.
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