As Windows 10 support draws to a close, Hong Kong residents and businesses face an important decision about their computing future. Microsoft has announced that support for Windows 10 will end on October 14, 2025. After this date, Windows 10 will no longer receive feature updates, security updates, and technical support for Windows 10 will no longer be provided. Microsoft recommends that users still on Windows 10 upgrade to Windows 11, and considering the new features this operating system offers, this upgrade makes practical sense.
This comprehensive guide covers everything Hong Kong users need to know: how to make this upgrade, how to plan for a smooth Windows 10 to Windows 11 migration, and what to do if your desktop PC or laptop doesn’t support Windows 11.
When Does Windows 10 Support End?
Microsoft’s support timeline for Windows 10 ends on October 14, 2025. Here’s what this means for your device:
- No feature updates: Windows 10 will not receive new features, existing features won’t be improved, and bugs won’t be fixed
- No security updates: Your devices will be unprotected against security vulnerabilities discovered after October 14, 2025
- No technical support: Microsoft support will no longer assist with Windows 10 issues
You can continue using Windows 10 after October 14, 2025 – your device won’t suddenly stop working. However, without technical support, new features such as artificial intelligence, or security updates, your system becomes increasingly vulnerable to cyber threats.
PRO TIP: The Consumer Extended Security Updates (ESU) program can extend Windows support by one year (until October 14, 2026). Note that this is a paid program limited to security updates only.
Why Upgrade to Windows 11?
Windows 11 offers compelling reasons for Hong Kong users to upgrade, from enhanced security to improved productivity tools:
Enhanced Security Features and Improvements
- Passkeys integrated with Windows Hello replace passwords on supported websites and apps
- TPM (Trusted Platform Module) 2.0 support delivers next-gen security and privacy
- Advanced network security with Hyper-V, Wi-Fi 6, WPA3, and Bluetooth 5.3 support
- Protection against emerging cybersecurity threats
New Productivity and Collaboration Tools
- CoPilot AI provides intelligent suggestions in File Explorer, the Start menu, and the taskbar
- Enhanced Search functionality for faster file and application access
- Real-time live captions for videos and online meetings, supporting multiple languages
- Snap layouts make switching between different desktops easier for multitasking professionals
- Improved virtual desktop management for organizing work and personal tasks
Performance Benefits and Modern Interface
- Fewer default apps running in the background consuming resources
- New Task Manager for monitoring device performance with efficiency mode
- DirectX 12-supported games with more immersive graphics
- DirectStorage for nearly instantaneous game loading
- Auto HDR for superior visual experience
- Modern, streamlined interface for easier access to all features
- Optimized power management for extended battery life on HP laptops
Long-Term Support and Future-Proofing
Windows 11 uses a modern lifecycle, not a fixed one. Each new version receives support for:
- 24 months for Home & Pro editions
- 36 months for Enterprise & Education editions
For example, Version 24H2, released October 1, 2024, has support until October 13, 2026. When Version 25H2 releases, the support cycle starts anew. This ensures your system remains secure and up-to-date with the latest technology advancements.
Windows 11 System Requirements
Microsoft’s official Windows 11 minimum system requirements are:
- CPU: At least a 2-core 1 GHz 64-bit processor
- For Copilot features: AMD Ryzen™ AI 300, Intel® Core™ Ultra 200V, or Snapdragon® X
- RAM: 4GB minimum
- For Copilot features: 16GB DDR5/LPDDR5 RAM
- STORAGE: 64GB minimum
- For Copilot features: 256GB SSD/UFS
- SYSTEM FIRMWARE: UEFI/BIOS with Secure Boot support
- TPM: TPM 2.0
- GRAPHICS CARD: DirectX 12 compatible
- DISPLAY: Larger than 9-inch with at least 720p resolution
Understanding Secure Boot
Secure Boot prevents viruses and malicious software from loading during startup. All HP desktop computers and HP workstations running Windows 11 support and enable it by default. This hardware-based security feature is essential for protecting your data and system integrity.
Understanding TPM
The Trusted Platform Module (TPM) is a motherboard chip providing hardware-based security. Most motherboards from the last 5 years include TPM, though it may need enabling from the BIOS menu. On HP computers, enter the BIOS menu, change “TPM Device” in the “Security” tab to “Available”, and set “TPM State” to “Enabled”. This security chip encrypts sensitive data and provides secure storage for credentials.
How to Check Your Current System Compatibility
Simply download and run the PC Health Check app. After scanning your system, the app shows whether your device is compatible with Windows 11. This tool checks all system requirements and provides detailed feedback on any components that may need upgrading.
How to Upgrade to Windows 11
Before upgrading, complete this preparation checklist to ensure a smooth transition:
1. Note down your Microsoft account username and password. You will be asked for this information during setup: if you enter the username and password for the Microsoft account you use on your Windows 10 device, most of your settings will be transferred to Windows 11.
2. Back up all important files on the device you are upgrading. You can use Windows 10’s built-in backup tool for this, or you can use online backup services such as Microsoft’s OneDrive. Consider creating multiple backup copies for critical business or personal data.
3. Update Windows 10. If you are not performing a clean installation, i.e., you are upgrading to Windows 11 while keeping your files, update Windows 10 first – a feature or security update may have been released that will make the migration process smoother.
4. Get a USB flash drive. This will be needed if you choose the Media Creation Tool method and it needs to be at least 8GB. Ensure the drive is empty or contains no important data, as it will be formatted during the process.
5. Check application compatibility. Verify that your essential software, especially business applications commonly used in Hong Kong, is compatible with Windows 11.
After preparation, choose one of these upgrade methods:
Method 1: Windows Update Automatic Upgrade
This is the simplest method for most users:
- Select “Start” and choose “Settings”
- Select “Update & Security”
- Open “Windows Update”
- Select “Check for updates”
- If compatible, you’ll see “Windows 11 is ready”
- Click “Download and install” to upgrade
The system will handle the entire process automatically, and you can continue working while the download completes in the background.
Method 2: Media Creation Tool Installation
For users who prefer more control over the installation process:
- Visit the Download Windows 11 website
- Find “Create Windows 11 Installation Media” and click “Download Now”
- Run MediaCreationTool.exe – insert your USB flash drive when prompted
- After download completes, reinsert the USB drive into your device
- Windows 11 installation starts automatically
- Follow on-screen instructions
This method is useful if you need to upgrade multiple devices or want a backup installation media.
Method 3: Clean Installation Process
For the freshest start or troubleshooting persistent issues:
- Insert the USB drive with setup files and restart your device
- Boot from the USB drive (may require BIOS boot order changes)
- At the Windows Setup screen, follow the instructions
- Select “Custom: Install Windows only (advanced)”
- Complete installation following on-screen instructions
Note: A clean installation will erase all data on your drive, so ensure you have comprehensive backups before proceeding.
Windows 11 Upgrade Timeline and Planning
For a smooth migration, follow these recommendations for Hong Kong users:
- Don’t wait until October 14, 2025 – complete your Windows 11 upgrade early to resolve potential issues before support ends
- For multiple business computers, consider using Microsoft Endpoint Manager for remote, simultaneous upgrades
- Ensure all devices are Windows 11 compatible – mixed environments create compatibility and security issues
- Create three backup copies: one cloud-based, two physical (store one off-site for disaster recovery)
- Test applications for Windows 11 compatibility – while most Windows 10 apps work, TPM and Secure Boot may affect applications requiring external hardware
- Schedule upgrades during off-peak hours to minimize disruption to business operations
- Train staff on new Windows 11 features to maximize productivity gains
For Businesses in Hong Kong
Companies should develop a phased upgrade strategy:
- Phase 1 (Now - March 2025): Audit all devices, test critical applications, and upgrade pilot groups
- Phase 2 (April - June 2025): Roll out upgrades to remaining compatible devices
- Phase 3 (July - September 2025): Replace incompatible hardware with new Windows 11 devices
Common Questions About Windows 11 Upgrade
Is the Windows 11 upgrade free?
Yes. Upgrading from Windows 10 to Windows 11 is free. No new license purchase is required. Your existing Windows 10 license automatically converts to a Windows 11 license upon upgrade.
What if my computer doesn’t meet requirements?
If your device doesn’t meet requirements, you cannot upgrade to Windows 11. Your only option is switching to a Windows 11-compatible desktop PC or laptop. Consider this an opportunity to upgrade to newer hardware with better performance, improved battery life, and enhanced features.
Can I roll back to Windows 10 after upgrading?
You can revert to Windows 10 within 10 days of upgrading. Your old files and Windows installation remain stored during this period. After 10 days, reverting requires a clean Windows 10 install. However, given that Windows 10 support is ending, rolling back is not recommended for long-term use.
How long does the upgrade process take?
Most systems complete the Windows 11 upgrade in approximately 20 minutes to 1 hour. This varies based on hardware specifications, available storage space, and internet speed. Hong Kong’s fast internet infrastructure typically allows for quick download times, but allow extra time for the installation and configuration process.
Will my programs and files be safe during the upgrade?
When using the Windows Update automatic upgrade method, your programs, files, and settings are preserved. However, we strongly recommend creating backups before any major system upgrade. Some older programs may require updates or reinstallation to work correctly with Windows 11.
What about language support for Chinese in Windows 11?
Windows 11 fully supports Traditional Chinese, which is commonly used in Hong Kong. You can easily switch between English and Chinese input methods, and the operating system interface can be displayed in either language. This makes it ideal for bilingual users and businesses in Hong Kong.
Do Not Wait Until the Last Minute – Upgrade Now
Windows 11 is a modern operating system offering enhanced security, improved performance, and more features than Windows 10. We strongly recommend upgrading to Windows 11 if your device is compatible. Without a compatible device, consider switching to a Windows 11-compatible PC or laptop from HP’s extensive range available in Hong Kong. Otherwise, you risk using a potentially insecure computer that cannot access new features and improvements.
Ensure you upgrade to Windows 11 or switch to a compatible device before October 14, 2025. HP stands ready to assist Hong Kong users with your migration process through our local support channels and retail locations.
For Hong Kong businesses, the transition to Windows 11 represents not just a necessary upgrade, but an opportunity to modernize your IT infrastructure with improved business solutions that enhance productivity and security.
Learn more about the Windows 11 upgrade or visit an HP store location in Hong Kong to speak with our customer representatives.
