Protection against a cruel world
Care Pack services provides the extended coverage you need at an affordable price. Why not protect yourself with coverage that goes beyond the standard warranty?
Search for the right Care Packs
Some products utilize the keyboard shortcut the product information will appear after a short delay.
If that doesn’t work, this information can also be found on your bar code stickers, typically located on the back of your product.
Some products utilize the keyboard shortcut the product information will appear after a short delay.
If that doesn’t work, this information can also be found on your bar code stickers, typically located on the back of your product.
Look for the bar code stickers on your printer.
The Serial number on a Samsung printer can be used wherever an HP serial number is requested.
Samsung printers refer to a ‘product number’ as a ‘model code’ designated with ‘M/C’, and typically start with ‘SL-…‘.
Your product information is typically located on the back or bottom edge of your product.
What can Care Pack services do for you?
Care Pack services, part of HP Care, provides the extended coverage you need at an affordable price. Why not protect yourself with coverage that goes beyond the standard warranty?
|
Features |
1 Year Standard Warranty |
HP Care Pack |
|
Total years of coverage |
1 Year |
2 to 4 Years |
|
Remote problem diagnosis and suport |
|
|
|
No deductibles or hidden fees |
|
|
|
UPGRADE NOW |
Enhanced Protection
Get peace of mind with in-warranty Care Pack Services, available in 2, 3, or 4 year terms.
Remote Problem and Diagnosis Report
Take advantage of our expert support specialists who are ready to provide remote problem diagnosis with phone and chat support.
Fast Response
Care Pack services quickly get you back up and running.
Coverage Extension
Go beyond your standard warranty with a Care Pack service that works best for you.
In-Warranty
In-Warranty extensions include a variety of Care Pack services to enhance your printer’s standard warranty for better service and faster resolutions. Available in 2, 3 or 4 year service terms.
All In-Warranty services include remote problem diagnosis and support, plus free shipping and returns.
You can purchase In-Warranty services for your printer at time of purchase or up to 90 days after printer purchase.
Post-Warranty
Post Warranty Care Pack services take over after your standard warranty or your upfront Care Pack service expires. Available in 1 or 2 year service terms.
Includes remote problem diagnosis and Next Business Day Exchange service.
You can purchase Post Warranty services for your printer 90 days before or 30 days after your standard warranty or Care Pack service expires.
Protection Against a Cruel World
It can be a hard-knock life for a laptop, tablet, or other device. Why not protect yourself with coverage that goes above and beyond your warranty?
|
Features |
1 Year Standard Warranty |
HP Care Pack |
|
Total years of coverage |
1 Year |
1 to 3 Years |
|
Accidental Damage Protection or |
|
|
|
No deductibles or hidden fees |
|
|
|
UPGRADE NOW |
HP’s got your back
Extend protection beyond the standard limited warranty
No Hidden Fees
You won’t pay a cent in deductibles and fees for Care Pack service – even if we need to replace your entire device.
Only The Real Deal
We use only 100% genuine HP parts.
Stress-Free Coverage from HP
Accidental Damage Protection (For selected commercial product only)
Drops, spills, power surges-don’t let these accidents force you to buy a new device.
Defective Media Retention (For selected commercial product only)
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one. Terms and condition applied, click here for details.
Protection Against The Unexpected
Accidents can happen anywhere – even when you’re not moving. Why not protect yourself with coverage that goes above and beyond your warranty?
|
Features |
1 Year Standard Warranty |
HP Care Pack |
|
Total years of coverage |
1 Year |
1 to 5 Years |
|
Accidental Damage Protection or |
|
|
|
No deductibles or hidden fees |
|
|
|
UPGRADE NOW |
HP’s Got Your Back
Extend protection beyond the standard limited warranty
No Hidden Fees
You won’t pay a cent in deductibles and fees for Care Pack service – even if we need to replace your entire device.
Only The Real Deal
We use only 100% genuine HP parts.
Stress-Free Coverage from HP
Accidental Damage Protection
Drops, spills, power surges-don’t let these accidents force you to buy a new device. This includes damage or broken liquid crystal displays (LCDs) or broken parts.
Defective Media Retention
he problem, provide a replacement disk and let you keep the old one. Terms and condition applied, click here for details.
What can Care Pack services do for you?
Care Pack services, part of HP Care, provides the extended coverage you need at an affordable price. Why not protect yourself with coverage that goes beyond the standard warranty?
|
Features |
1 Year Standard Warranty |
HP Care Pack |
|
Total years of coverage |
1 Year |
2 to 4 Years |
|
Accidental damage protection* |
|
|
|
Next business day exchange |
|
|
|
Remote problem diagnosis and suport |
|
|
|
No deductibles or hidden fees |
|
|
|
UPGRADE NOW |
Enhanced Protection
Get peace of mind with in-warranty Care Pack Services, available in 2, 3, or 4 year terms.
Remote Problem and Diagnosis Report
Take advantage of our expert support specialists who are ready to provide remote problem diagnosis with phone and chat support.
Accidental Damage Protection
Accidents happen. With Accidental Damage Protection HP will repair or replace your HP Sprocket or OfficeJet Mobile Printer if it has been damaged from accidental drops, spills or electrical surges.
Fast Response
Care Pack services quickly get you back up and running.
Next Business Day Exchange
If our tech support agent is unable to resolve your printer issues we’ll ship a replacement printer to arrive next business day. We even provide everything you need to ship the broken unit back.
Free Shipping and Free Returns
No need to worry about shipping costs – we have it covered for you with free shipping and free returns.
Coverage Extension
Go beyond your standard warranty with a Care Pack service that works best for you.
In-Warranty
In-Warranty extensions include a variety of Care Pack services to enhance your printer’s standard warranty for better service and faster resolutions. Available in 2, 3 or 4 year service terms.
All In-Warranty services include remote problem diagnosis and support, plus free shipping and returns.
You can purchase In-Warranty services for your printer at time of purchase or up to 90 days after printer purchase.
Post-Warranty
Post Warranty Care Pack services take over after your standard warranty or your upfront Care Pack service expires. Available in 1 or 2 year service terms.
Includes remote problem diagnosis and Next Business Day Exchange service.
You can purchase Post Warranty services for your printer 90 days before or 30 days after your standard warranty or Care Pack service expires.
Protection Against a Cruel World
It can be a hard-knock life for a laptop, tablet, or other device. Why not protect yourself with coverage that goes above and beyond your warranty?
|
Features |
1 Year Standard Warranty |
HP Care Pack |
|
Total years of coverage |
1 Year |
1 to 3 Years |
|
Accidental damage protection |
|
|
|
Here for you 7 days a week |
|
|
|
No deductibles or hidden fees |
|
|
|
UPGRADE NOW |
HP’s got your back
Extend protection beyond the standard limited warranty
No Hidden Fees
You won’t pay a rupee in deductibles and fees for Care Pack service – even if we need to replace your entire device.
Only The Real Deal
We use only 100% genuine HP parts.
Stress-Free Coverage from HP
Accidental Damage Protection
Drops, spills, power surges-don’t let these accidents force you to buy a new device.
Protection Against The Unexpected
Accidents can happen anywhere – even when you’re not moving. Why not protect yourself with coverage that goes above and beyond your warranty?
|
Features |
1 Year Standard Warranty |
HP Care Pack |
|
Total years of coverage |
1 Year |
1 to 5 Years |
|
Accidental damage protection |
|
|
|
Here for you 7 days a week |
|
|
|
No deductibles or hidden fees |
|
|
|
UPGRADE NOW |
HP’s Got Your Back
Extend protection beyond the standard limited warranty
No Hidden Fees
You won’t pay a rupee in deductibles and fees for Care Pack service – even if we need to replace your entire device.
Only The Real Deal
We use only 100% genuine HP parts.
Stress-Free Coverage from HP
Accidental Damage Protection
Drops, spills, power surges-don’t let these accidents force you to buy a new device. This includes damage or broken liquid crystal displays (LCDs) or broken parts.
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