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HP 2 year Pickup and Return Hardware Support for Notebooks

In stock
SKU
UQ991E
Configuration
  • Duration: 2 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Pickup and return
  • Response time: Repaired within 3-7 business days
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HK$600.00
  • Remote problem diagnosis and telephone support

  • Prepaid shipment to HP repair center

  • 3-5 business day offsite repair[1]

  • Prepaid return shipment

Overview
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Overview

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Specs

TECHNICAL DETAILS

Sku

UQ991E

Duration

2 years

Support type

Pickup and return

Coverage window

Standard workdays - 9 hours

Response Time

Repaired within 3-7 business days

Additional information

Excludes external monitor

Service method

Depot repair

Warranty coverage

In warranty

Logistics options

Courier pick up and return

Place of service

Offsite

Offers

Special offers

This carepack required to order within 90 days after hardware purchase.
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Reviews

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FEATURES

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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