HP Store

o2o Exclusive Service

HP Store: Prince Edward / Wanchai / MongKok / Shum Shui Po / Shatin / Kwun Tong I Sales Hotline: 8100 3081 Sales Hotline Service Hours: Monday to Friday 9:30am – 6:00pm (Except Public Holiday)

One Stop Service, from online to offline

Trade In Service1

Trade-in Service only available in HP Stores. Terms and conditions apply.

Free Data Transfer Service2

No more worries on how to move the data to new notebook from old one. We provide free data transfer service.

Software Installation Service3

We will help you to install Windows and basic software such as browsers and drivers. You can use the computer anywhere and anytime.

Free Hardware Replacement Service3

Limited warranty always stops customers upgrading laptop or replacing the parts such as HDD or RAM. We specially provide free hardware replacement service which HP Specialist will help to replace the parts with third-party parts you provide. It will not affect your warranty and repair service.

HPremium Privilege Counter4

Visit our HPremium privilege counter to enjoy exclusive convenience of our service at any time.

90-Day WhatsApp IT Support5

You can send messages/ photos/ videos to HP Specialist through WhatsApp directly if you have any problem when using HP products.

Basic PC Diagnostic Service

Our specialists provide comprehensive diagnostic methods to identify and solve the problem.

Laptop Free Delivery For Repair6

During warranty period, you may bring your computer for repairment to HP Store by reservation. We will provide free delivery service to our repair center. (HP Store/Online Store Customers only).

Laptop Rental Services7

During repairment, we provide laptop rental service for your daily use (1 week – 1 month based on your need).

WHATSAPPS Repair Support8

If you come across any issues when using our devices, you can send messages/ photos/ videos to the repair specialist through WhatsApp directly.

HP Store Location

HP Wan Chai Store

No. 263, 2/F, Wan Chai Computer Center (MTR Exit A4), 130 Hennessy Road, Wan Chai

Business hours: Mon-Sun 11:00-20:00

Phone: (852) 3704 7100

E-mail: wanchai@hpdirect.com.hk

HP Prince Edward Store (IT SME Area)

254-256, 2/F, Pioneer Centre, 750, Nathan Road, Prince

Business hours: Mon-Sun 11:00-20:00

Phone: (852) 3105 9796

E-mail: prince_edward@hpdirect.com.hk

HP Sham Shui Po Store

Shop 16B-17, 1/F, Golden Computer Centre, Sham Shui Po, Kowloon, Hong Kong

Business hours: Mon-Sun 12:00-20:30

Phone: (852) 9131 7010

HP Mongkok Store

Shop222. Mongkok Computer Centre, 8-8A, Nelson Street, Mongkok, Kowloon, Hong Kong.

Business hours: Mon – Sun 11:30-20:30

Phone: (852) 3188 4971

HP Sha Tin Store

Shop 601A, Level 6, New Town Plaza,
18 Sha Tin Centre St, Sha Tin

Business hours: Mon-Sun 11:00-21:00

Phone: (852) 9181 6389

HP Kwun Tong Store

Shop No.7, Level 5, APM,
Millennium City 5

Business hours: Mon-Sun 11:00-21:00

Phone: (852) 3565 6062

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