Welcome to the HP Inc. (“HP” or “Our” or “We” or “Us”) website – and thank You for visiting, We hope You enjoy the experience!
READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THESE TERMS.
When You access This Website, You are responsible for complying with These Terms as well as any and all use of This Website through any account that You may setup through or on This Website; some Materials will only be available to You if You have an account. You agree to provide true, accurate, current, and complete information for so long as You use This Website. Because it is Your account, it is Your responsibility to obtain and maintain all equipment, services and software needed for access to and use of This Website as well as paying related charges. It is also Your responsibility to maintain the confidentiality of Your password(s). Should You believe Your password or other security information for This Website has been breached in any way, You must immediately notify Us.
Sometimes, We collect certain personal information about You solely in connection with Your access and use of This Website. HP's use of that information is governed by the provisions of the HP Online Privacy Statement.
We reserve the right to require that You change Your password or restrict Your access to This Website as We deem reasonably necessary.
You are invited to use This Website for Your personal and business purposes where you are purchasing HP’s products and services for use in your business (“Permitted Uses”).
We hereby grant You a limited, personal, non-exclusive and non-transferable license to use and to display the Materials. Your right to use the Materials is conditioned on Your compliance with These Terms. You have no other rights in This Website or any Materials and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of This Website or Materials in any manner.
If you make copies of any of This Website while engaging in Permitted Uses we require that You please keep all of HP’s copyright and other proprietary notices as they appear on This Website.
We authorize Your limited use of This Website. Any other use of This Website beyond the Permitted Uses is prohibited and, therefore, constitutes unauthorized use of This Website. This is because all rights in This Website remain the property of HP.
Unauthorized use of This Website may result in violation of various United States and international copyright laws. We do not want that to happen and, therefore, We have given You examples of things to avoid in Our Acceptable Use Policy found here HP Acceptable Use Policy. You must follow HP’s Acceptable Use Policy whenever you use This Website or any services offered from This Website.
We or You may terminate Your use of This Website at any time. Your use of This Website will automatically terminate in the event You breach any of These Terms. To clarify:
THIS WEBSITE IS PROVIDED "AS IS" AND "WITH ALL FAULTS" AND THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS WEBSITE IS WITH YOU.
HP EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED OR STATUTORY) WITH RESPECT TO THIS WEBSITE, WHICH INCLUDES BUT IS NOT LIMITED TO, ANY IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
THIS MEANS THAT HP DOES NOT PROMISE YOU THAT THE WEBSITE IS FREE OF PROBLEMS. Without limiting the generality of the foregoing, HP makes no warranty that This Website will meet your requirements or that This Website will be uninterrupted, timely, secure, or error free or that defects in This Website will be corrected. HP makes no warranty as to the results that may be obtained from the use of This Website or as to the accuracy or reliability of any information obtained through This Website. No advice or information, whether oral or written, obtained by you through This Website or from HP, its subsidiaries, or other affiliated companies, or its or their suppliers (or the respective officers, directors, employees, or agents of any such entities) (collectively, "The HP Parties") shall create any warranty. HP disclaims all equitable indemnities.
IN NO EVENT WILL ANY OF THE HP PARTIES BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OR (B) DAMAGES THAT ARE MORE THAN ONE HUNDRED UNITED STATES (US$100.00) DOLLARS IN TOTAL (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF REVENUES, LOST PROFITS, LOSS OF GOODWILL, LOSS OF USE, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES), ARISING OUT OF OR IN CONNECTION WITH THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE), WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY AND EVEN IF ANY HP PARTY HAS BEEN ADVISED (OR SHOULD HAVE KNOWN) OF THE POSSIBILITY OF SUCH DAMAGES.
EXCLUSIONS AND LIMITATIONS: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Therefore, some of the above disclaimers and limitations of liability may not apply to You. To the extent The HP Parties may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the amount of The HP Party's liability shall be limited to the minimum amount permitted under such applicable law.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above disclaimers and limitations of liability may not apply to you. To the extent that any HP Party may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of the HP Party's liability shall be the minimum permitted under such applicable law.
HP may provide products (such as hardware or software), services (such as software subscription services, hardware maintenance or repair or software maintenance, installation, or training) or access via This Website under the terms of a separate agreement between You and HP, such as a license agreement or separate terms of sale and warranty terms (each, an "Other Agreement"). HP's obligations regarding any product, service, or access that it makes available to You under any Other Agreement shall be governed solely by the Other Agreement under which such product, service or access is provided and These Terms shall not be deemed or construed to alter the terms of any such Other Agreement. If there is an inconsistency between These Terms and any Other Agreement, the Other Agreement will control.
For example, the use of any software that is made available to download from the HP Websites ("Software") is governed by the terms of the end user license agreement, if any, that accompanies or is included with the Software ("License Agreement"). You may not install any Software that is accompanied by or includes a License Agreement unless You first have agreed to the License Agreement. If there is no License Agreement, then These Terms will govern Your use of that Software.
HP reserves the right to modify, suspend, or discontinue This Website at any time without notice to You. We would, however, like You to be aware of the following:
We suggest You consult Your local HP business contact for information regarding the products, programs and services that may be available to You via This Website.
Certain areas of This Website (e.g., chat rooms, customer ratings, review areas, community and support forums) may permit You to submit feedback, information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials (each, a "User Submission"). You agree that You are solely responsible for all of your User Submissions and that any such User Submission is considered both non-confidential and non-proprietary. Further, HP does not guarantee that You will have any recourse through HP or any third party to edit or delete any User Submission You have submitted.
By submitting any User Submission, You represent and warrant that:
By submitting a User Submission, You grant to HP an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide, royalty-free license (sublicensable through multiple tiers) to:
HP may, but is not obligated to, pre-screen User Submissions or monitor any area of This Website through which User Submissions may be submitted. HP is not required to host, display, or distribute any User Submissions on or through This Website and may remove at any time or refuse any User Submissions for any reason. HP is not responsible for any loss, theft, or damage of any kind to any User Submissions. Further, You agree that HP may freely disclose your User Submission to any third party absent any obligation of confidence on the part of the recipient
HP respects the intellectual property rights of others, and We ask You to do the same. HP may, in appropriate circumstances and at our discretion, terminate service and/or access to This Webite for users who infringe the intellectual property rights of others. If You believe that your work is the subject of copyright infringement and/or trademark infringement and appears on this Website, please let Us know by following the procedures found here Claims of Infringement on HP Websites.
We think links are convenient, and so We have provided links on This Website to third-party websites. If You use these links, You will leave This Website. HP is not obligated to review any third-party websites that You link to from This Website, does not control any of the third-party websites, and is not responsible for any of the third-party websites (or the products, services, or content available through any of them). Thus, HP does not endorse or make any representations about such third-party websites, any information, software, products, services, or materials found there or any results that may be obtained from using them. If You decide to access any of the third-party websites linked to from This Website, You do so entirely at Your own risk and You shall be deemed subject to the privacy policies and terms and conditions for those third-party websites; These Terms are not applicable to Your use of any such third-party websites.
Again, because We think links are convenient, We allow You to create links to This Website from other websites. Unless an express agreement states otherwise, You must comply with the following terms and all applicable laws if You provide anyone with a link to This Website:
HP Inc. has rights in the registered trademarks, HP and the HP Logo (shown below), as well as other registered and unregistered trademarks.
You may use HP trademarks, in text, to refer fairly and accurately to HP, its products and its services, subject to the guidelines below.
The HP Logo is reserved for use by HP and those HP partners and licensees that have a written agreement with HP that specifically authorizes logo use. No other use of HP logos is permitted.
You may not use HP trademarks in a manner likely to mislead consumers as to your relationship with HP, as to HP's sponsorship or endorsement of your company, products or services, or as to the origin of your products or services. Any use of HP trademarks that is likely to confuse or mislead the public is unlawful and expressly prohibited.
Trademark Use by Authorized HP Partners and Licensees
If you have an existing relationship with HP, please adhere to the specific trademark use guidelines and terms provided in your written agreement.
If you are an HP Partner First partner please refer to the following links for additional information, including trademark guidelines specific to your HP Partner First program:
HP Partner First program: http://www.hp.com/partners/us
If your existing agreement with HP authorizes you to display HP trademarks, but does not contain specific trademark use guidelines, please follow the trademark use guidelines on this page.
If you have questions you should contact your account representative or other HP business contact.
HP General Trademark Guidelines
The following general trademark guidelines are intended for use by companies who are authorized users of HP's trademarks, including for example HP's partners, licensees, alliances and authorized resellers under contract with HP.
Additional Guidelines for Authorized Users of the HP Logo
IMPORTANT: THIS DOCUMENT DOES NOT AUTHORIZE LOGO USE. IN ORDER TO DISPLAY THE HP LOGO, A SEPARATE, WRITTEN AGREEMENT WITH HP IS REQUIRED AND THE AGREEMENT MUST SPECIFICALLY AUTHORIZE LOGO USE. SUCH AGREEMENTS ARE ONLY MADE AVAILABLE TO SELECT PARTNERS AND LICENSEES.
Our preferred HP Logo is:
On color or dark backgrounds, our inverse logo may be used:
Our black and white logo should be used when full-color printing is not available:
Keep the logo clear of competing text, images and graphics by maintaining, at a minimum, a 20 percent circumference of clear space on all four sides of the logo:
The minimum size for print use of the HP Logo is 0.25” square or 6.35mm square:
The minimum size for digital use of the HP Logo is 20 x 20 pixels at 72dpi:
The HP Logo should not be altered in any way.
THESE GUIDELINES MAY BE REVISED FROM TIME TO TIME WITHOUT NOTICE. IT IS THE RESPONSIBILITY OF HP'S PARTNERS, LICENSEES, ALLIANCES AND AUTHORIZED RESELLERS TO REGULARLY CHECK THIS PAGE AS WELL AS CHECK WITH THEIR APPROPRIATE HP BUSINESS CONTACTS TO ENSURE CONTINUED COMPLIANCE WITH HP'S TRADEMARK USE GUIDELINES.
Any Materials that are downloaded by or on behalf of the United States of America, its agencies, and/or instrumentalities (“U.S. Government”), are subject to the provisions of FAR 12.211 – “Technical Data”, and FAR 12.212 – “Computer Software” , or to clauses providing HP equivalent protections in DFARS or other agency specific regulations.
[HP administers This Website from its offices in Palo Alto, California. HP makes no representation that This Website is appropriate or available for use outside the United States and access to This Website from territories where its contents are illegal or restricted is prohibited.]
Access of This Website from outside the United States is done at Your own initiation and You are responsible for compliance with applicable Laws.
You agree to comply with all export and re-export restrictions and regulations of the Department of Commerce and any other United States or foreign agencies and authorities in connection with Your use of the HP Websites and to not, in violation of any Laws, transfer, or authorize the transfer, of any Materials to a prohibited country or otherwise in violation of any Laws. In particular, but without limitation, the Materials may not, in violation of any Laws, be exported or re-exported:
By using any Materials subject to any such restrictions and regulations, You represent and warrant that You are not located in, under the control of, or a national or resident of any such country or on any such list.
You agree to indemnify, defend, and hold harmless The HP Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from Your (or anyone using your account’s) violation of These Terms. HP reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by You and, in such case, You agree to cooperate with HP’s defense of such claim.
When you visit This Website or send e-mails to HP, You are communicating with HP electronically. We may respond to You by e-mail or by posting notices on This Website. You agree that all such notices, disclosures, and other communications that HP provides to You electronically satisfy any legal requirement that such communications be in writing.
Unless otherwise specified in These Terms, all Materials, as well as the arrangement of them on This Website are Our sole property, Copyright © [dates of creation] HP Development Company, L.P.. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.
These Terms, together with any additional terms to which You agree when using particular elements of This Website, constitute the entire and exclusive and final statement of the agreement as between Everyone with respect to the subject matter hereof, superseding any prior agreements or negotiations between You and HP with respect to the same. The HP Parties are third party beneficiaries with respect to the provisions in these Terms that reference them.
These Terms shall be governed by the laws of the State of California as applied to agreements made, entered into, and performed entirely in California by California residents, notwithstanding Your actual place of residence or business. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act shall not apply to these Terms. All lawsuits arising from or relating to These Terms or Your use of This Website shall be brought in the Federal or State courts located in Santa Clara County, California, and You hereby irrevocably submit to the exclusive personal jurisdiction of such courts for such purpose.
The failure of HP to exercise or enforce any right or provision of These Terms shall not constitute a waiver of such right or provision. If any provision of These Terms is found by a court of competent jurisdiction to be invalid, You nevertheless agree that the court should endeavor to give effect to the intentions of HP and You as reflected in the provision, and that the other provisions of These Terms remain in full force and effect. The section titles in These Terms are for convenience only and have no legal or contractual effect. These Terms shall remain in full force and effect notwithstanding any termination of Your use of This Website. These Terms will be interpreted without application of any strict construction in favor of or against You or HP. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by You, but may be assigned by HP without restriction.
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: This Website is provided by HP. If you have a question or complaint regarding This Website, please contact Customer Service at https://h41268.www4.hp.com/live/index.aspx?qid=17656. You may also contact us by writing HP Inc., Attn: Legal Department, 1501 Page Mill Road, Palo Alto, California 94304 USA. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700.
HP may, in its sole and absolute discretion, change These Terms (including any other documents that are referenced in or linked to from These Terms) from time to time. HP will post notice of such changes on This Website as applicable. If You object to any such changes, Your sole recourse shall be to cease using This Website. Continued use of This Website following notice of any such changes shall indicate Your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Certain provisions of These Terms may be superseded by expressly-designated legal notices or terms located on particular pages of This Website and, in such circumstances, the expressly-designated legal notice or term shall be deemed to be incorporated into These Terms and to supersede the provision(s) of These Terms that are designated as being superseded.
Revised March 2015
Please call 8100 3081
Monday to Friday 9:30am to 6:00pm
Excluding public holiday
Whatsapp instant enquiry with call agent
Monday to Friday 9:30am to 6:00pm
Closed at Sat,Sun&Public holidays
Live Chat with our call agent
Monday to Friday 9:30am to 6:00pm
Closed at Sat,Sun&Public holidays
HP Pro Live
Before Sales Whatsapp Enquiry
Please call 2802 4098 for assistant
Monday to Friday 9:00 am to 5:30 pm
Excluding public holidays
Instant whatsapp chat with
technical supports staff