What is Device Trade In?

Got some old and unused devices at home? Let HP help you to recycle them. In collaboration with MRR, you can now trade in your old electronics in exchange for cash.

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Instant & easy trade in from home

Call us for simple information and status, and get an instant estimate. Once confirmed, free door-to-door service will be provided. After validation, cash will be deposited to you as early as soon as possible.

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Any model, any brand of devices

Not just for HP products! You can trade in any old mobile phone, tablets, notebook and wireless ear phone. For details, please refer to promotion page

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Online to Offline Service Support

Visit our HP Store for data migration service from old to new computer and instructions on how to use the 100GB cloud storage (Free 1 year)

How Online Trade-In Works

Step 1

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Get a Valuation

Contact us to get the estimated trade-in price.

Step 2

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Schedule a Pickup/Drop-off

Enter your old device serial number and other information, choose whether you want HP to collect your device, or you can drop it off at HP Store.

Step 3

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Back up your data

If applicable, back up your data and reset your old device to factory setting. then we will process the trade in process.

Step 04

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Confirm and receive your cash

After inspection, HP trade in partner will contact you to confirm the trade in value. Once confirmed, HP trade in partner will process your deposit within as early as possible.

Trade In at HP Store

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5-Day Trade-in Price Guarantee

The first trade-in price quoted for your old device is valid for 5 days, so you can have more time for consideration before an upgrade.

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Instant Discount on Trade-in Price

Our quoted trade-in price is competitive. We will give you a great value quotation for your old device to help you save more for your purchase.

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Data Migration Support

Transfer data to your new device, with a complementary 100GB Cloud service backup solution.

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HP Kwun Tong (APM) Store

WhatsApp Us (852) 9788 1697
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HP Prince Edward Store

WhatsApp Us (852) 9778 3700
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HP Sham Shui Po Store

WhatsApp Us (852) 9131 7010

Frequently Ask Questions

  • Can I trade in more than one device?

    Only one old device is accepted for every trade in.

  • What is the difference between estimated trade-in value and the actual trade-in value?

    The estimated trade in value is only an assumption that the old device is in good condition. The actual trade in value is the price for the old device after thorough inspection.

  • Will imported or repaired products be accepted for trade in?

    Yes, the trade in price will depend on the device type and actual condition.

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