JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.
Thank you for visiting the HONG KONG HP Store
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Support
Select an option
Auto detect my device(s)
Power on the device(s) and connect them to the same network through wireless, wired internet connection or USB port. Download and install HP Product Detection Tool (HP PDT) after you click 'Start'
Manual entry
Sorry we cannot find the matched care pack at the moment, please complete the form below so we can respond to your enquiry.
Some products utilize the keyboard shortcut the product information will appear after a short delay.
If that doesn’t work, this information can also be found on your bar code stickers, typically located on the back of your product.
Look for the bar code stickers on your printer.
The Serial number on a Samsung printer can be used wherever an HP serial number is requested.
Samsung printers refer to a ‘product number’ as a ‘model code’ designated with ‘M/C’, and typically start with ‘SL-…‘.
Your product information is typically located on the back or bottom edge of your product.
Sales
Please call 8100 3081Monday to Friday 9:30am to 6:00pmExcluding public holiday
Whatsapp instant enquiry with call agentMonday to Friday 9:30am to 6:00pmClosed at Sat,Sun&Public holidays
Live Chat with our call agentMonday to Friday 9:30am to 6:00pmClosed at Sat,Sun&Public holidays
HP Pro Live
Instant Chat with Agent
Before Sales Whatsapp Enquiry
Please call 2802 4098 for assistantMonday to Friday 9:00 am to 5:30 pmExcluding public holidays
Instant whatsapp chat with technical supports staff
Service Center
Whatsapp Support
Feedback
Stores