JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

< Back
Home
Order Information

Order status

Continue as a Guest

Please identify yourself to check you order status

Required

How to find your order number?

You can find your order number from the order confirmation email.

Example: Order No: #101200000001410

Order Number

Email Address

Please use the same email address during you purchase.

Registered Customers

Create an account

Fast checkout, reorder, discount code and more.

Sales

Please call 8100 3081
Monday to Friday 9:30am to 6:00pm
Excluding public holiday
Whatsapp instant enquiry with call agent
Monday to Friday 9:30am to 6:00pm
Closed at Sat,Sun&Public holidays
Live Chat with our call agent
Monday to Friday 9:30am to 6:00pm
Closed at Sat,Sun&Public holidays
HP Pro Live

Instant Chat with Agent
Before Sales Whatsapp Enquiry

Support

Please call 2802 4098 for assistant
Monday to Friday 9:00 am to 5:30 pm
Excluding public holidays
Instant whatsapp chat with
technical supports staff

Service Center
Whatsapp Support

Stores

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel,the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Evo, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

HP Hong Kong Online Store @ hpdirect.com.hk is operated by APAC Solution Corporation Limited