HP Retail Security Solutions

Learn more about what HP is doing to help safeguard you and your business, right from the start with built-in security features.

Every device decision is a security decision

As the consumer demand for personalized experiences increases, so does the need for businesses to collect

and store personal information. Safeguarding that data is critical to winning and maintaining the trust of

customers. When threats come from all angles, layered security across all devices is critical.

HP Point of Sale systems are built with hardware-enforced security features and layers of protection, below, in and above the OS to proactively help prevent threats and quickly recover in the event of a breach.


From BIOS protection and secure authentication to physical security, HP Engage systems are designed to protect data, devices, and users.



Comprehensive Protection 

Protect against all attack vectors with multiple layers of security for your store systems.

HP Sure Click

Browse confidently with HP Sure Click, a secure virtual container that protects against the most common attack methods, malicious websites and attachments.1

HP Sure Run

Keeps critical defenses up and running by ensuring your store systems’ key security processes and critical applications are protected against compromise through an additional layer of hardware protection.2

HP Secure Erase

Makes it easy to sanitize local magnetic hard disk drives (HDD) or solid-state drives (SSDs) to industry standards before disposal or recycling.8

HP Engage Go Smart Dock

Protects against unauthorized removal of mobile devices through a smart locking system with advanced authentication.

Intel vPro

Performs remote software updates, discovers and heals software-related issues, and eliminates the need for expensive services calls and truck rolls for various types of repairs.

Microsoft Device Guard

Lets IT managers create rules to run only trusted applications and help protect against walk-up attacks through USB ports.7

Microsoft Credential Guard

Enables more secure user authentication and password protections by storing and managing credentials in an isolated secure container.7

HP Client Security Manager

Designed to simplify security settings and provides a single console with options that can be set by each user on their own device.

Physical security features protect your investment

Prevent theft

An optional bolt-to-counter configuration, VESA mounting and K-lock features can secure the device to prevent theft.

Provide authentication

The sleek biometric fingerprint reader provides authentication and can be configured to the HP Engage device or as a standalone reader to ensure that only authorized users log-in.

What will you do when they come for you?

How would you avoid the catastrophic cost of a security breach?

Intelligent threat defense

HP Sure Sense harnesses the power of deep learning AI to provide real-timedetection of zero-day threats coupled with behavioral

detection of ransomware activity.  It is a lightweight agent that requires minimal updates, works online or offline, and detects known and

unknown threats in milliseconds with less than 1% CPU load.3

Protect against everyday attacks

HP Retail Solutions offer enhanced endpoint resilience through a holistic security approach integrated into its point of sale portfolio.


Protect against Malware

A zero-day attack, an attack that exploits vulnerabilities in software before anyone knows about it or is able to address it, is impossible to detect through traditional means. Learn how HP Retail Point of Sale solutions can help protect your business.

Accelerated Recovery

Reduce the time it takes to recover from destructive malware.

Recovery simplified

HP Sure Recover lets you quickly and easily reimage your device using only a network connection – and can even enable IT to schedule reimaging for the entire fleet.5


HP BIOSphere Gen3 safeguards your data and device

The industry-leading firmware ecosystem and the first self-healing Basic Input/Output System (BIOS) helps keep your device and data protection in the event of a malware attack.6




1. HP Sure Click is available on most HP PCs and HP Engage retail products and supports Microsoft® Internet Explorer, Google Chrome, and Chromium™. Supported attachments include Microsoft Office (Word, Excel, PowerPoint) and PDF files in read only mode, when Microsoft Office or Adobe Acrobat are installed.

2. HP Sure Run is available on HP Elite products and HP Engage retail products equipped with 8th generation Intel® or AMD® processors.

3. HP Sure Sense requires Windows 10. See product specifications for availability.

4. HP Sure Start Gen5 is available on select HP PCs and retail products with Intel processors. See product specifications for availability.

5. HP Sure Recover Gen2: See product specifications for availability. Requires an open, wired network connection. Not available on platforms with multiple internal storage drives. You must back up important files, data, photos, videos, etc. before using HP Sure Recover to avoid loss of data. HP Sure Recover (Gen1) does not support platforms with Intel® Optane™.

6. HP BIOSphere Gen3 requires Intel® or AMD® 7th Generation processors.

7. Microsoft Device Guard and Credential Guard are available with Microsoft Windows 10 IoT Enterprise 2016 LTSB delivered from HP or to customers with a volume license to use Windows 10 Enterprise. Microsoft Device Guard and Credential Guard are not available with Windows 10 Pro. The installation of Windows 10 Enterprise and Microsoft Device Guard and Credential Guard is available through HP Configuration and Deployment Services.

8.  For the methods outlined in the National Institute of Standards and Technology Special Publication 800-88 "Clear" sanitation method. Secure Erase does not support platforms with Intel® Optane™. HP Secure Erase does not support platforms with Intel® Optane.  

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The information contained herein is subject to change without notice.

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