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Poly EncorePro 500 Series

Smarter headsets for contact centers

Smarter headsets for contact centers

Built-in USB-A and USB-C connectors (USB model)

Full compatibility for legacy equipment (QD model)

Poly Quick Disconnect technology (QD model)

Full Microsoft Teams experience (MSFT Teams model)

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Ready, headset, go

Taking calls from home or office has never been easier

Free your contact center to work from anywhere — with everything Teams has to offer. The EncorePro 500 Series smart digital headsets connect to your PC and make hybrid working easier than ever.

Flexible &
Future-Proof

Support Hybrid Working with Connection to Poly’s New and Legacy Equipment

The EncorePro 500 series makes it radically easier to keep new and legacy equipment in the mix. We’ve got you covered.

Work Teams
Like A Boss

Giving You the Full Certified Microsoft Teams Experience

Get the most out of Teams with a dedicated Teams button on the inline control with the EncorePro 515 and EncorePro 525.

Peak User
Experience

Completely Optimized:
Better Audio Quality, Durability, Even User-Friendliness

The EncorePro 500 series of headsets features visual and tactile feedback to ensure incredible audio quality

Flexible &
Future-Proof

Support Hybrid Working with Connection to Poly’s New and Legacy Equipment

The EncorePro 500 series makes it radically easier to keep new and legacy equipment in the mix. We’ve got you covered.

Work Teams
Like A Boss

Giving You the Full Certified Microsoft Teams Experience

Get the most out of Teams with a dedicated Teams button on the inline control with the EncorePro 515 and EncorePro 525.

Peak User
Experience

Completely Optimized:
Better Audio Quality, Durability, Even User-Friendliness

All Poly QD headsets offer intelligent headset recognition that dynamically tunes audio performance to your headset.

Ready, headset, go

Taking calls from home or office has never been easier

Free your contact center to work from anywhere—with everything Teams has to offer. The EncorePro 500 Series smart digital headsets connect to your PC and make hybrid working easier than ever.

We work everywhere you do

Poly EncorePro 500 Series is compatible with leading collaboration platforms.

Certified for Microsoft Teams

Certified for Zoom

Certified to work with Google Meet

Poly Lens

Poly Lens makes it simple: no heavy IT lifting needed to manage all of your voice, video, and headset devices.

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Poly Lens App

Customise your devices to work the way you do. Use one easy app to manage all your compatible devices.

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Poly EncorePro 500
features

Poly EncorePro 500
features

Lightweight with an adjustable fit

Great audio quality with flexible boom and positioning guides

Long-term reliability with highly durable cable

Works with any Poly QD adapter for unlimited compatibility (QD models; not shown)

Best audio quality on all wearing styles

SoundGuard (QD models) or SoundGuard Digital (USB models) to protect users hearing

USB-A and USB-C connectors on the same cable

Lightweight with an adjustable fit

Great audio quality with flexible boom and positioning guides

Long-term reliability with highly durable cable

Works with any Poly QD adapter for unlimited compatibility (QD models; not shown)

Best audio quality on all wearing styles

SoundGuard (QD models) or SoundGuard Digital (USB models) to protect users hearing

USB-A and USB-C connectors on the same cable

Resources

Poly EncorePro 500 Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 Series.

Download

Poly QD Headsets for Call Center Hybrid Working

Learn how Poly Quick Disconnect headsets are best for a hybrid call center.

Learn

Support

Find our resources, downloads, and software, or contact support for more assistance.

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