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HP 3y Onsite Notebook
$167.00
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HP 3y Onsite Notebook (U85DSE)

HP 3y Onsite Notebook

In stock
SKU
U85DSE
3 years onsite support wherever work happens
$167.00
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Peace of Mind
Productivity enhancement by minimising downtime
Predictability of tech support costs
Expert advice from HP Trained technicians
Fast Free Delivery – orders over $50
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 U85DSE
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HP Essential Support
Additional support, affordable price
Expert remote support during regular business hours
Onsite support, wherever work happens
Optional device health insights to help identify, diagnose, and remediate issues
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HP Essential Support
Key Benefits
Onsite hardware support
Onsite hardware support
  • Keep PCs up and running wherever work happens
  • Coverage includes parts and labor with onsite support
  • Receive convenient onsite support from qualified experts
Remote diagnosis and support
Remote diagnosis and support
  • 24/7 Remote problem diagnosis & support
  • Resolve most issues remotely with 85% first-time resolution during standard business hours
Optional Device Health Insights
Optional Device Health Insights
  • Customers may choose optional device health insights that help HP diagnose and repair device issues faster
  • Automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights
HP Care Pack
  • Peace of mind
  • Productivity enhancement by minimising downtime
  • Predictability of tech support costs
  • Expert advice from HP trained technicians
HP Care Pack
Basic Warranty
Essential
Premium
(Recommended)
Premium+
1 year default warranty
Onsite support with Optional Device Health Insights
Onsite support and Predictive Detection & Alerts
Onsite with Predictive Detection & Alerts & Prefrerred Access
Service Execution
Onsite
Parts & Materials
Reporting The Incident
24 hours, 7 days a week via web
24 hours, 7 days a week via web
24 hours, 7 days a week via web, live remote support or automated ticketing
24 hours, 7 days a week via web, live remote support or automated ticketing
Remote Support
9 hours, 5 days a week (Office Hours) through Phone/ Online chat
9 hours, 5 days a week (Office Hours) through Phone/ Online chat
24 hours, 7 days a week Online chat and phone
24 hours, 7 days a week Online chat and phone
Support Language
Local Language (Office hours)
Local Language (Office hours)
Local Language (Office hours) English (Non-office hours)
Local Language 24x7
Response Time
Up to 10 business days
Next Business Day response
Next Business Day response
Next Business Day response
Service Delivery
  • Remote issue diagnostic
  • Pickup & Return / Return to Depot offsite repair for Notebook & Mobile Workstations
  • Onsite repair for Desktops & Desktop Workstations
  • Remote issue diagnostic
  • Onsite repair
  • Remote issue diagnostic
  • Onsite repair
  • Remote issue diagnostic
  • Onsite repair
Predictive Detection & Alerts
Automatic Enrollment
Predictive detection of IT issues and health reports
Predictive detection of device failures
Remote problem diangnosis and support
Remediation & Ticket Automation
Automatic case creation from user devices
Firmware Updates
Preferred access to parts and experts
Additional Services
Accidental Damage Protection (ADP) for Notebooks and Mobile workstations
Add-On
Add-On
Add-On
Defective Media Retention (DMR)
Add-On
Add-On
Add-On
Travel for Notebooks and Mobile workstations
Add-On
Add-On
Add-On
Length of Service Coverage
Coverage Length
Default 1 Year
Default 3 Years
Optional 4 or 5 Years
Default 3 Years
Optional 4 or 5 Years
Default 3 Years
Optional 4 or 5 Years
Add-on / Optional Services
Disclaimers

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

HP services are governed by the applicable HP terms and conditions ofservice provided orindicated to the customer at the time of purchase. Customers may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions ofservice or the HP limited warranty provided with your HP product.

© Copyright 2025 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are setforth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Specs

Specifications

Sku

Sku

U85DSE

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HP

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Drivers, Manuals & Support

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Site Disclaimers

Price is inclusive of 15% GST (where applicable).

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, OpenVINO™, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors. For pen drives, please reach out to respective manufacturers for any service queries.

Products purchased through this store are sold and fulfilled by Ingram Micro (NZ) LTD
© 2025 HP New Zealand
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