HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

Not sure if you have an Original HP or Samsung cartridge?

Validate using the ink or toner security labels

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

Other validation methods

Enter Label Security Number

VERIFY

REQUEST AN ON-SITE CHECK

For mid- to large-sized deliveries of HP printing supplies, customers can request a free on-site check.

REPORT ONLINEREQUEST AN ON-SITE CHECK

Why should you care?

Counterfeit cartridges may seem like a true alternative. However, they entail serious risks and threats.

Fakes threaten

//

Make sure it’s Original HP cartridges

Make sure it’s Original HP cartridges

Frequently asked questions

Product images are for illustration purposes only, product availability and colours may vary by country.

1. The new Tamper Evident Label is available in the following SKUs from April 2014: HP 12A Black LaserJet Toner Cartridge, HP 85A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, and HP 05A Black LaserJet Toner Cartridge. For China only: HP 12A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, HP 05A Black LaserJet Toner Cartridge, HP 88A Black LaserJet Toner Cartridge.

2. 2019 APJ Market Strategies International study, commissioned by HP. Results based on 851 HP monochrome and 845 HP colour LaserJet users who have used both Original HP and non-HP toner cartridges, of whom 442 (mono) and 423 (colour) experienced problems with non-HP cartridges. Study was conducted on customers from India, China, South Korea, Malaysia, Thailand, Indonesia and Australia. See http://www.escalent.co/hp/APJ-Customer2019.pdf

3. Dec 2017 WKI Blue Angel Indoor Air Quality compliance study commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A. The tests were carried out in compliance with Blue Angel labelling of office equipment in accordance with RAL-UZ-205. For details, http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-1981ENW

4. An HP printing system consists of HP Printer, paper and Original HP supply. Blue Angel DE-UZ 205 emissions criteria or earlier versions of Blue Angel criteria applicable when printing system launched. For list of Blue Angel certified HP printing systems, see h20195.www2.hp.com/v2/GetDocument.aspx?docname=c04874946

5. Nov 2018 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP cartridges with seven brands of non-HP cartridges for HP LaserJet Pro 400 M401 and Pro P1102 printers, HP 80A and 88A cartridges. See www.spencerlab.com/reports/HPReliability-APJ-2018NB.pdf.

6. InfoTrends, July 2018 Asia Pacific Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 45 remanufacturers, 22 NBC manufacturers, 12 refillers, and 11 resellers from 6 countries: China, India, Australia, S. Korea, Indonesia and Thailand. For details, see www.hp.com/go/AP-2018InfoTrends

7. Based on a SpencerLab 2018 study commissioned by HP for the on-average performance of 12 brands of remanufactured cartridges, refilled cartridges from leading refill service providers, and refill kits compared to Original HP ink cartridges (564XL Black, 564XL Cyan, 564XL Magenta, 564XL Yellow, 950XL Black, 951XL Cyan, 951XL Magenta, 951XL Yellow, 970XL Black, 971XL Cyan, 971XL Magenta, 971XL Yellow) sold in North America. See http://www.spencerlab.com/reports/HPInkReliability-NA-2018.pdf.

8. Program availability varies. See hp.com/recycle.

9. HP Office-class printing systems include Enterprise-class devices with FutureSmart firmware 4.5 or above, Pro-class devices, and their respective Original HP toner, PageWide, and ink cartridges. Does not include HP integrated printhead ink cartridges. See https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA6-8438ENW and hp.com/go/SuppliesSecurityClaims