Rated 1 out of
5 by
Anonymous from
Very Very Poor service from HPThe service was really very poor, the customer care call takes at least 20 minutes to connect, There is no one to explain the process, on one had yoiu would send the quotation on the other the HP people will ask to pay at a specific bank account, how to trust such mails is confusing. Plus there is no one available to call, HP center guys do not reply quickly on mails and respond in confusing text. It took me almost 4 months to get the battery replaced, I had to log two cases keep chasing HP people, make payment even when in doubt if I'm doing the right step.
This is the worst experience of my life, a battery replace would have happened in minutes if I would have reached out to a local vendor but, I thought of quality service which is not the moto of HP.
I really have second thoughts if I should purchase HP products as this kind of chasing is not possible, really pathetic service, very very poor show that too for a laptop that costs 80k and a battery that costs 10k.
I would recommend to learn from other vendors and improve service even my 20k washing gets serviced same day from company but, it took so much time in HP.
Date published: 2023-04-13
Rated 5 out of
5 by
FINETECH MATERIAL HANDLIN from
NICE PRODUCT BY HP.NICE PRODUCT
Date published: 2023-04-01
Rated 4 out of
5 by
Anonymous from
HP computer is the bestOriginal is the best and I got in time despite my first order.
Date published: 2023-02-22
Rated 1 out of
5 by
DHRUV TOMAR from
DELAY IN SERVICEI GOT MY BATTERY REPLACED AFTER MORE THAN 8 DAYS.
VERY MUCH DELAY IN SERVICE.
Date published: 2023-02-21
Rated 3 out of
5 by
abcd12789 from
Very Expensive.Very Expensive.
Date published: 2023-02-12
Rated 5 out of
5 by
Julu from
SalesYour sales responses to be improved, sales window to be easily accessible
Date published: 2023-01-20
Rated 1 out of
5 by
Prvnkmr178 from
Battery seal was open at the time of deliveryThe pack of battery was open at the time of delivery. So I don't know if battery was genuine or not
Date published: 2023-01-18
Rated 3 out of
5 by
R V POOJARI. from
New battery purchaseBattery received without sealed pack. Don't know old or new.
Date published: 2023-01-15
Rated 5 out of
5 by
Ashok Soodan from
ExcellentExcellent service delivered home
Date published: 2023-01-15
Rated 4 out of
5 by
epsuraj from
On-time service. Genuine parts.Battery working fine. Replacement was done at my home within 3 days of online payment.
Date published: 2022-12-20
Rated 4 out of
5 by
Anonymous from
Powered againHassle free order placement, timely delivery and expert installation.
Date published: 2022-11-19
Rated 3 out of
5 by
Rahulll from
Not really happy with HP serviceIt took more than 2 weeks of time to get the battery replaced by technician after making the payment. Also the price is quite higher.
Date published: 2022-11-19
Rated 1 out of
5 by
Aditya8383 from
Worst serviceLaptop stopped working after battery replacement by hp person. He denied to take ownership of that. Had to get it repaired at local shop.
Date published: 2022-03-27
Rated 3 out of
5 by
D P Singh from
delayEven after 15 days of replacement of my battery i had not received my GST invoice