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Remote problem diagnosis and telephone or chat support
Replacements parts and materials
Prepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
HP ELITE DRAGONFLY DC1015 (PDF 6MB)
STEP 1 - Request for quote
Get the best exchange value for your laptop by entering your old laptop’s details and (if any) payment details requested.
STEP 2 - Proceed with checkout
Once you have added the exchange product details of old product, added your payment preferences, and receive a quote, please proceed to checkout with new HP product on the store at regular price.
STEP 3 - Delivery of new device
You will receive your newly ordered HP product at shipping address.
STEP 4 - Pickup of old device
The old device will be picked up only after the delivery of the new device/product. Once your new product has been delivered, cashify representative will contact you to pickup your old device post verification of details given at the HP store and make payment accordingly.
1-(800)-108-4747For business customers:
1-(800)-108-4746Mon-Sat 9:00 AM to 7:00 PM
Live Chat with our agent
Mon-Sat 9:00 AM to 7:00 PM
Excluding public holidays