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There are four reliable ways to connect a printer to a computer or mobile device:
USB cable for the most stable connection
Wi-Fi network for wireless printing across all devices
Wi-Fi Direct for connecting without a router
HP App (for HP printers) or AirPrint / Mopria Print Service for mobile devices
For most users, a Wi-Fi setup using the HP App or the printer's built-in wizard is the fastest and most flexible option. Keep reading to choose the right method for your setup.
Setting up a printer used to involve drivers, discs, and a fair amount of patience. In 2026, most printers can be connected in just a few steps, often with no software installation required. The right method depends on the printer model, the device you are printing from, and whether you want a wired or wireless connection.
This guide walks through the most reliable options today, covers what to do when something goes wrong, and explains which method is best for different situations.
A few quick checks before connecting your printer:
Make sure the printer is unboxed and all internal packaging is removed
Plug it into a working power outlet
Insert paper and ink or toner if required
Make sure your computer or device is on the same Wi-Fi network as the printer (for wireless setup)
Have your Wi-Fi network name (SSID) and password ready
Once that is done, you can pick the method that suits your setup.
The simplest and most stable method, especially for home and small office setups.
Plug one end of the USB cable into the printer
Plug the other end into your computer
Windows should detect the printer automatically
If not, open Settings, then Bluetooth and devices, then Printers and scanners
Click Add device and select your printer
USB connections do not require Wi-Fi and tend to deliver the most consistent performance, particularly for high-volume printing.
A wireless connection allows you to print from any device on the same network.
Turn on the printer and access its wireless setup menu, usually via the LCD touchscreen
Select your Wi-Fi network (SSID)
Enter your Wi-Fi password
Wait for the printer to confirm the connection
On your Windows computer, open Settings, then Bluetooth and devices, then Printers and scanners
Click Add device and select your printer from the list
If your printer supports WPS, you can also press the WPS button on your router and the printer to connect them automatically, without entering a password manually.
Wi-Fi Direct allows your computer or mobile device to connect directly to the printer without the need for a Wi-Fi router. It is particularly useful when working in a location without Wi-Fi or when you need a fast, direct connection.
Enable Wi-Fi Direct in your printer's wireless menu
Note the printer's Wi-Fi Direct name and password (shown on screen or in the menu)
On your computer or phone, open the Wi-Fi list
Connect to the printer's Wi-Fi Direct network
Add the printer through your device's normal printer setup menu
This is one of the most underused but reliable methods, particularly for laptops and mobile devices that need to print on the go.
The HP App is the official app for setting up and managing HP printers. It guides you through the entire installation process, configures the connection, and gives you ongoing access to ink levels, supplies, and tools.
Note: the HP App was previously known as HP Smart App and has now been unified under the name HP App.
Download the HP App from the Microsoft Store, App Store, or Google Play
Open the app and follow the guided setup
Choose your printer when it is detected
Connect the printer to your Wi-Fi or use Wi-Fi Direct, depending on the option offered
Complete the installation and start printing
The HP App is the easiest and most reliable option for setting up modern HP printers, and works across desktop and mobile.
Apple devices use AirPrint, which works wirelessly without requiring extra software.
Make sure your iPhone or iPad is on the same Wi-Fi network as the printer
Open the document, photo, or page you want to print
Tap the Share icon
Tap Print
Select your printer
Adjust the print settings if needed and tap Print
Most modern printers, including HP models, support AirPrint by default.
For Android devices, the modern replacement for the older Google Cloud Print service is Mopria Print Service, which is now built into most Android phones. Many HP printers also work directly through the HP App.
Make sure Mopria Print Service is enabled on your phone (usually pre-installed)
Connect the phone to the same Wi-Fi network as the printer
Open the document or image you want to print
Tap the Share or Print option
Select your printer from the list
Install the HP App from Google Play
Open the app and follow the setup prompts
Print directly from the app or from compatible apps that integrate with HP
Note that Google Cloud Print has been discontinued since 2021 and is no longer a valid option.
A quick decision guide:
You want the most stable and fastest connection
You print frequently from one location
You prefer not to rely on Wi-Fi
You want to print from multiple devices
You have a stable home or office Wi-Fi
You want long-term flexibility
You do not have a Wi-Fi router available
You want a direct connection without using your main network
You are travelling or working from a different location
You have an HP printer
You want the easiest possible setup
You also want to manage ink levels, supplies, and updates
You mostly print from a phone or tablet
You want a built-in solution without extra apps
Make sure the printer is on and connected to the right Wi-Fi network
Restart both the printer and the computer
Update your printer drivers from the manufacturer's website
In Windows, run the built-in printer troubleshooter from Settings, then System, then Troubleshoot
This is one of the most common issues with wireless printers.
Check that the printer is on the same Wi-Fi network as your computer
Restart the printer
Remove the printer from Printers and scanners, then add it again
Set the printer as the default device
Disconnect any USB cable, then reconnect after restarting the computer
Download the latest driver from the manufacturer's website
Enable automatic device installation in your Windows settings
Open Printers and scanners
Select your printer
Click Open print queue
Cancel any stuck jobs and try again
Move the printer closer to the router, or use Wi-Fi Direct as an alternative.
Modern printers no longer require installation CDs. Use the HP App, AirPrint, Mopria Print Service, or your Windows or macOS built-in printer setup.
This is usually a network or default printer issue. Restarting the printer, reconnecting to Wi-Fi, and setting it as the default device usually resolve the issue.
Not always. Many printers can be added directly through Windows, macOS, AirPrint, or Mopria. The HP App is recommended for HP printers because it simplifies setup and offers extra features.
Most modern printers support AirPrint (iPhone) and Mopria (Android), which work with virtually any phone. HP printers also work through the HP App.
Mopria Print Service is the modern standard. It is built into most Android phones and works with most modern printers.
Enable Wi-Fi Direct on the printer, connect to its network from your device, and add the printer through your operating system's printer setup.
Yes. With a Wi-Fi network setup, multiple devices can share the same printer simultaneously.
Connecting a printer to a computer or mobile device is no longer the complicated task it used to be. Most modern printers offer multiple connection options, and the right one depends on how and where you print.
For HP printers, the HP App is the simplest path, especially if you also want to manage ink levels and supplies. For everyday wireless printing, a Wi-Fi network gives the most flexibility, while USB still wins on stability for high-volume use
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)