HOTLINE: 8100 3081
Language
中文
  • Contact Us
    CONTACT US
    Store FAQs
    Technical Support
    Software and Drivers
    Track your Order
    Call us
    Sales
    8100 3082
    Technical support
    2802 4098

    Mon-Fri 8.30am - 5.30pm

    (exc. Public Holidays)
    Chat with us
    Our specialist are here to help
    Live chat
    Sales
    85264507529(WhatsApp)
    Post Sales
    85230016720(WhatsApp)

    Mon-Fri 8.30am - 5.30pm

    (exc. Public Holidays)

    Live product demo

    Live Expert
    Store finder Locate our stores
    Submit feedback We value your opinion!
    SEE MORE OPTIONS
  • My Cart
  • Location
Toggle Nav
Search
Menu
Account
Loading...
HP 3 year Next Business Day Onsite Hardware Support w/Travel Coverage for Notebooks
HK$423.00
Installment from 
HK$35.25*
See repayments
PDP page placeholder
HP 3 year Next Business Day Response Onsite w/Travel Coverage Notebook Hardware Support (U4418E)
This carepack required to order within 9
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getAggregateRating, 309.52ms
  • REVIEWS, PRODUCT

HP 3 year Next Business Day Onsite Hardware Support w/Travel Coverage for Notebooks

In stock
SKU
U4418E
Get back to work quickly with expert remote assistance, or have an HP technician visit your location to repair your device.
    Configuration
    • Compatible with 8510w/8530w Series 3/3/0 Warranty
    • An HP technician will be dispatched to your location to fix your device if the issue cannot be fixed remotely.
    • Reduce downtime with local language phone and onsite support coverage in over 80+ countries worldwide
    • (See more Specifications)
    HK$423.00
    Installment from 
    HK$35.25*
    See repayments
    Installment
    Leasing

    content

    12mths
    HK$35.25
    *These computations are estimates. Minimum spend and other fees may apply. Learn more
    • Cash Flow Optimisation
    • Access to latest tech
    • Lower upfront costs
    Call 1800 891 209
    *These computations are estimates, Minimum spend and other fees may apply. The leasing is subject to final approval by HP & HPFS (HP Finance Service). HP & HPFS has the absolute discretion to reject any application without giving any reasons.
    Peace of Mind
    Productivity enhancement by minimising downtime
    Predictability of tech support costs
    Expert advice from HP Trained technicians
    Compare
    U4418E
    Need a moment?

    Keep your favorites saved without commitment. Easily compare options, wait for payday, or share with friends. Store items for easy access whenever you’re ready. Happy shopping!

    Save

    Overview

    HP Essential Support
    Additional support, affordable price
    Expert remote support during regular business hours
    Onsite support, wherever work happens
    Optional device health insights to help identify, diagnose, and remediate issues
    Watch video
    HP Essential Support
    Key Benefits
    Onsite hardware support
    Onsite hardware support
    • Keep PCs up and running wherever work happens
    • Coverage includes parts and labor with onsite support
    • Receive convenient onsite support from qualified experts
    Remote diagnosis and support
    Remote diagnosis and support
    • 24/7 Remote problem diagnosis & support
    • Resolve most issues remotely with 85% first-time resolution during standard business hours
    Optional Device Health Insights
    Optional Device Health Insights
    • Customers may choose optional device health insights that help HP diagnose and repair device issues faster
    • Automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights
    HP Care Pack
    • Peace of mind
    • Productivity enhancement by minimising downtime
    • Predictability of tech support costs
    • Expert advice from HP trained technicians
    HP Care Pack
    Basic Warranty
    Essential
    Premium
    (Recommended)
    Premium+
    1 year default warranty
    Onsite support with Optional Device Health Insights
    Onsite support and Predictive Detection & Alerts
    Onsite with Predictive Detection & Alerts & Prefrerred Access
    Service Execution
    Onsite
    Parts & Materials
    Reporting The Incident
    24 hours, 7 days a week via web
    24 hours, 7 days a week via web
    24 hours, 7 days a week via web, live remote support or automated ticketing
    24 hours, 7 days a week via web, live remote support or automated ticketing
    Remote Support
    9 hours, 5 days a week (Office Hours) through Phone/ Online chat
    9 hours, 5 days a week (Office Hours) through Phone/ Online chat
    24 hours, 7 days a week Online chat and phone
    24 hours, 7 days a week Online chat and phone
    Support Language
    Local Language (Office hours)
    Local Language (Office hours)
    Local Language (Office hours) English (Non-office hours)
    Local Language 24x7
    Response Time
    Up to 10 business days
    Next Business Day response
    Next Business Day response
    Next Business Day response
    Service Delivery
    • Remote issue diagnostic
    • Pickup & Return / Return to Depot offsite repair for Notebook & Mobile Workstations
    • Onsite repair for Desktops & Desktop Workstations
    • Remote issue diagnostic
    • Onsite repair
    • Remote issue diagnostic
    • Onsite repair
    • Remote issue diagnostic
    • Onsite repair
    Predictive Detection & Alerts
    Automatic Enrollment
    Predictive detection of IT issues and health reports
    Predictive detection of device failures
    Remote problem diangnosis and support
    Remediation & Ticket Automation
    Automatic case creation from user devices
    Firmware Updates
    Preferred access to parts and experts
    Additional Services
    Accidental Damage Protection (ADP) for Notebooks and Mobile workstations
    Add-On
    Add-On
    Add-On
    Defective Media Retention (DMR)
    Add-On
    Add-On
    Add-On
    Travel for Notebooks and Mobile workstations
    Add-On
    Add-On
    Add-On
    Length of Service Coverage
    Coverage Length
    Default 1 Year
    Default 3 Years
    Optional 4 or 5 Years
    Default 3 Years
    Optional 4 or 5 Years
    Default 3 Years
    Optional 4 or 5 Years
    Add-on / Optional Services
    Disclaimers

    Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

    HP services are governed by the applicable HP terms and conditions ofservice provided orindicated to the customer at the time of purchase. Customers may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions ofservice or the HP limited warranty provided with your HP product.

    © Copyright 2025 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are setforth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

    Specs

    Specifications

    Sku

    Sku

    U4418E

    Category
    ?

    Series

    HP

    Filters

    Duration

    3 years

    Support type

    Onsite repair

    Coverage window

    Standard workdays - 9 hours

    Response Time

    Next business day response

    Core Features

    Additional information

    Excludes external monitor

    Service method

    Onsite repair

    Warranty coverage

    In warranty

    Place of service

    Onsite

    Offers

    Special offers

    This carepack required to order within 90 days after hardware purchase.
    SEE MORE

    Reviews

    • bvseo_sdk, p_sdk, 3.2.1
    • CLOUD, getReviews, 4.88ms
    • REVIEWS, PRODUCT
    • bvseo-msg: HTTP status code of 404 was returned;

    Questions and Answers

    • bvseo_sdk, p_sdk, 3.2.1
    • CLOUD, getReviews, 4.59ms
    • REVIEWS, PRODUCT
    • bvseo-msg: HTTP status code of 404 was returned;

    Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

    Drivers, Manuals & Support

    Looking for software, drivers, firmware, warranty status, or manuals for this device?
    Click here

    FEATURES

    • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
    Compare Products
    0/4
    ()
    • Add
      Product
    • Clear all
      No product added to compare list
    Select Store
    HP Online Store
    • master
    • visa
    • Google Pay
    • Apple Pay
    Site Disclaimers

    Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, OpenVINO™, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

    For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

    Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

    The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

    In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

    Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

    Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

    HP Hong Kong Online Store @ hpdirect.com.hk is operated by APAC Solution Corporation Limited

    Copyright © 2025 HP Development Company, L.P.
    HP employees: Report website issues
    CONTACT US
    Store FAQs
    Technical Support
    Software and Drivers
    Track your Order
    Call us
    Sales
    8100 3082
    Technical support
    2802 4098

    Mon-Fri 8.30am - 5.30pm

    (exc. Public Holidays)
    Chat with us
    Our specialist are here to help
    Live chat
    Sales
    85264507529(WhatsApp)
    Post Sales
    85230016720(WhatsApp)

    Mon-Fri 8.30am - 5.30pm

    (exc. Public Holidays)

    Live product demo

    Live Expert
    Store finder Locate our stores
    Submit feedback We value your opinion!
    SEE MORE OPTIONS