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HP 1 year SmartFriend Standalone Service is rated 2.3 out of 5 by 3.
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HP 1 year SmartFriend Standalone Service

In stock
SKU
UC5Y3E
  • Virus removal

  • Error troubleshooting

  • “How-to” assistance

  • Software installation and configuration

  • Connectivity assistance

  • Block unwanted third-party tracking

  • Phishing and identity theft

Configuration
  • Duration: 1 year
  • Coverage window:  24x7
  • Support type: HP SmartFriend
  • Response time: Next available agent
(See more Specifications)
$109.00
Interest free installment starting from
$4.54/m*
  See repayments
Terms and conditions and data sheet? Click Here
Peace of mind
Productivity enhancement by minimising downtime.
Predictability of tech support costs.
Expert advice from HP Trained technicians
Overview
Recommended
Specs
Offers
#MyHP
Reviews
Questions and Answers
Similar Products
Drivers, Manuals & Support

Overview

The HP SmartFriend Service helps you solve a wide range of technical issues that may arise with your PCs and tablets. HP SmartFriend connects you with certified agents who can remove viruses, improve PC performance, solve software errors, and connect your devices to a wireless network.[1]

Get “Judgment-free” tech support for your PC

Frustrating software? Lost files? Confusing pop-ups? Your SmartFriend is here to help.

More than a warranty

Get tech support from a brand you trust with 75 years of technology innovation.

All brands, any time

SmartFriend has certified experts in all the popular operating systems -- there for you 24/7.

Specs

Specifications

Sku

Sku

UC5Y3E

Category
?

Family brand

HP

Filters

Duration

1 year

Support type

HP SmartFriend

Coverage window

Standard workdays - 9 hours

Response Time

Next available agent

Core Features

Service method

Phone

Warranty coverage

Warranty independent

Place of service

Remote

Offers

Special offers

Reviews

Rated 5 out of 5 by from Great Value Great value for Money
Date published: 2023-06-03
Rated 1 out of 5 by from HP Spectre Support Refuses to support HP Upgrades The HP Support person for the Spectre products simply refused gto provide support when contacted. Hard to believe a request for assistance to upgrade from an old Spectre model to a newer one could have triggered a less customer sensitive response.
Date published: 2023-02-09
  • y_2024, m_2, d_21, h_11
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.38
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_2
  • loc_en_AU, sid_UC5Y3E, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp-au
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getReviews, 9.02ms
  • REVIEWS, PRODUCT

Questions and Answers

  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 424.67ms
  • QUESTIONS, PRODUCT

Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
Click here

FEATURES

  • [1] HP SmartFriend supports any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android, and Chrome OS. 24 x 7 phone support is available in the US only. Service availability varies by country/region. Internet connection required for remote support. Remote support not available for tablets. Not all service plans cover support for tablets. Visit www.hp.com/go/smartfriend for more information. HP SmartFriend sold separately or as an add-on feature.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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