CUSTOMER SALES: 13 23 47
Toggle Nav
Search
Menu
Account
Loading...
Product page placeholder
HP 3 year 3 day Onsite Notebook Service (UN013E)
HP 3 year 3 day Onsite Notebook Service is rated 4.7 out of 5 by 25.
  • y_2024, m_4, d_25, h_8
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_20, tr_5
  • loc_en_AU, sid_UN013E, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp-au
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getAggregateRating, 244.85ms
  • REVIEWS, PRODUCT
Add & Get 40% Off

HP 3 year 3 day Onsite Notebook Service

In stock
SKU
UN013E

  • Remote problem diagnosis and telephone or chat support

  • 3 business day onsite hardware support

  • Replacements parts and materials

Configuration
  • Duration: 3 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Onsite repair
  • Response time: 3 business day response
  • (See more Specifications)
$249.00
Interest free installment starting from
$10.38/m*
  See repayments
Terms and conditions and data sheet? Click Here
Peace of mind
Productivity enhancement by minimising downtime.
Predictability of tech support costs.
Expert advice from HP Trained technicians
Compare
 UN013E
Recommended
Overview
Specs
Offers
#MyHP
Reviews
Questions and Answers
Similar Products
Drivers, Manuals & Support

Overview

Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Specs

Specifications

Sku

Sku

UN013E

Category
?

Series

HP

Filters

Duration

3 years

Support type

Onsite repair

Coverage window

Standard workdays - 9 hours

Response Time

3 business day response

Core Features

Service method

Onsite repair

Warranty coverage

In warranty

Place of service

Onsite

Offers

Special offers

Reviews

Rated 5 out of 5 by from ge great product
Date published: 2024-03-05
Rated 5 out of 5 by from Highly recommend Great value for money
Date published: 2022-11-21
Rated 5 out of 5 by from Care Package for Envy laptop Perfect addition to our new HP Envy laptop…three years cover for any issues.
Date published: 2022-09-20
Rated 5 out of 5 by from 3 year 3 day onsite service The product is exactly as described, we couldn’t be happier. The additional warranty just gives that assurance and peace of mind should something go wrong with the device.
Date published: 2021-06-21
Rated 3 out of 5 by from Decent value It seems decent value but hard to rate when you have only just bought the PC.
Date published: 2022-06-24
  • y_2024, m_4, d_25, h_8
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_20, tr_5
  • loc_en_AU, sid_UN013E, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp-au
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getReviews, 6.21ms
  • REVIEWS, PRODUCT
SEE ALL REVIEWS

Questions and Answers

Very confusing your answer above indicates it does not have accidental damage cover, yet the ad above it does? Which is it?

Asked by: JB1234
Hey, HP 3-year, 3-day Onsite Notebook Service (UN013E) does not cover accidental damage. Please connect with our sales team at 1300 540 516 with the complete model number of your laptop and get a compatible care pack according to your requirements.
Answered by: HP Online Store AU
Date published: 2023-12-29

How do i get accidental damage repair

Asked by: King147
Hey, Please connect with our sales team at 1300 540 516 to get a compatible carepack for your laptop.
Answered by: HP Online Store AU
Date published: 2024-03-15

Does it cover accidental damage?

Asked by: Jsjsjsjs
Hello, This care pack has 3 business day onsite hardware support. This does not cover accidental damage.
Answered by: HP Online Store AU
Date published: 2023-12-28
  • y_2024, m_4, d_25, h_8CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_3
  • loc_en_AU, sid_UN013E, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp-au
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 255.63ms
  • QUESTIONS, PRODUCT

Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
Click here

FEATURES

  • HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit http://www.hp.com/go/carepack-services.
Compare Products
0/4
()
  • Add
    Product
  • Clear all
    No product added to compare list
Select Store
HP Online Store
  Australia |   Order by phone: 13 23 47 *Shipping Details
 
Close
  • MasterCard
  • Visa
  • AMEX
  • PayPal
  • Latitude
  • Google Pay
  • Apple Pay
  • After Pay
Products purchased through this store are sold and fulfilled by Ingram Micro Pty Limited

Price is inclusive of 10% GST (where applicable).

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel,the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Evo, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and we reserves the right to decline orders arising from such errors.

CONTACT US
Store FAQs
Technical Support
Software and Drivers
Track your Order
Call us
Sales
1300 540 516
Technical support
13 23 47
Mon to Fri 9:00 AM-7:00 PM

Exc. pubic holidays
Chat with us
Our specialist are here to help
Live chat
Sales
61288061500 (WhatsApp)
Post Sales
61288061700(WhatsApp)
Mon to Fri 9:00 AM-7:00 PM

Exc. pubic holidays

Live product demo

Live Expert
Submit feedback We value your opinion!
SEE MORE OPTIONS
HP employees: Report website issues