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Print Quality Troubleshooting Tool for HP Color LaserJet 4730mfp

Site map

Print Quality Home


	»	site map
	»	other resources
	»	frequently asked questions




	Printing Procedures
	»	print PQ troubleshooting pages
	»	print diagnostics page



	Issues on
	»	cyan test page
	»	magenta test page
	»	yellow test page
	»	black test page
	»	blank test page
	»	diagnostics page
	»	copy or scanned image



	»	order supplies



	»	technical support -HP Color LaserJet 4730mfp




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The following collection of links serves as a site map for the Print Quality Troubleshooting Tool on HP.com. Each primary section is indicated by a bold heading with an arrow; all subsections are simple links.

1. » Print Quality home

1-1. » Print PQ troubleshooting pages

2. Issues on test pages

2-1. » Interpreting test pages
2-2. All issues on test pages
   » Cyan   » Magenta   » Yellow   » Black   » Blank
2-3. Horizontal lines repeating every 1.4 inches (34 mm) or 1.5 inches (39 mm)
   » Cyan   » Magenta   » Yellow   » Black
2-4. Horizontal lines repeating every 3.7 inches (94 mm)
   » Cyan   » Magenta   » Yellow   » Black
2-5. Broad fuzzy horizontal bands repeating every 1.4 inches (34 mm) or 1.5 inches (39 mm)
   » Cyan   » Magenta   » Yellow   » Black
2-6. White vertical lines
   » Cyan   » Magenta   » Yellow   » Black
2-7. Vertical lines or line segments
   » Cyan   » Magenta   » Yellow   » Black
2-8. Missing color
   » Cyan   » Magenta   » Yellow   » Black
2-9. Tinted background
   » Blank

3. » Issues not present for test pages

3-1. » Print Diagnostics page
3-2. » Misaligned CPR bar

4. » Scanner-related issues

4-1. » Clean scanner glass
4-2. » Clean ADF rollers
4-3. » Clean mylar strip
4-4. » Replace mylar strip

5. » Try other resources

Procedures

P1. Steps for replacing print cartridges
   » Cyan   » Magenta   » Yellow   » Black
P2. Cartridge test procedure for white vertical lines
   » Cyan   » Magenta   » Yellow   » Black
P3. Cartridge test procedure for vertical lines or line segments
   » Cyan   » Magenta   » Yellow   » Black
P4. Cartridge test procedure for missing color
   » Cyan   » Magenta   » Yellow   » Black
P5. » Steps for removing print cartridges
P6. » Reduce background procedure
P7. » Steps for checking cartridge
P8. » Steps for checking transfer unit
P9. » Calibration procedure
P10. » Steps for making a copy
P11. » Steps for copying by using ADF
P12. » Steps for calibrating scanner

Pop-up helps

H1. » Print cartridges
H2. » Paper orientation
H3. » Paper tray 1
H4. » Paper tray 2
H5. » CPR bars
H6. » Misaligned CPR bars
H7. » Cartridge shutter
H8. » Behind cartridge
H9. » Scrolling arrows
H10. » Automatic Document Feeder (ADF)
H11. » ADF rollers
H12. » Separation pad
H13. » Mylar strip
H14. » Scanner glass
H15. » Bottom of scanner lid
H16. » Side guides of Tray 1
H17. » First part of scanner calibration page
H18. » Rest of scanner calibration page

Printable version


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