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business support center  >  technical support - HP Color LaserJet 4730mfp  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool for HP Color LaserJet 4730mfp

Checking transfer unit
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Figure

Step

Figure 1: Right upper doorexample

Figure 2: Right lower coverexample

1. Using the handles, open the door and the cover on the right side of the printer.

CAUTION:
The fuser might be hot.

Figure 3: Green handleexample

2. Grasp the green handle on the transfer unit.

Figure 4: Transfer unit downexample

Figure 5: Closed shutter example

Figure 6: Open shutterexample

3. Pull down the transfer unit.

CAUTION:
Do not place any item on the transfer unit while it is open. If the transfer unit is punctured, print quality problems could result.

4. Check whether the cartridge shutters are closing as you are pulling down the transfer unit.

Figure 7: Transfer unit upexample

5. Push the transfer unit back to up-position.

6. Check whether the cartridge shutters are opening as you are pulling back the transfer unit.

 

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