1. Device spec

 

  1.  
    1. SN:  5CG9102NM8
    2. Model number and picture: Elitebook 840 G5

 

  1.  
    1. Weight/ Dimensions:

Starting at 1.61 kg (3.55 lb)
31.04 x 22.94 x 1.78 cm (12.22 x 9.03 x 0.7 in)

  1.  
    1. Operating system preinstalled> Windows 10 Pro 641

 

  1.  
    1. Processor:  Intel Core i5-8350U
  • 1.7 GHz base frequency, up to 3.6 GHz with Intel Turbo Boost Technology
  • 6 MB cache and 4 cores
  • Intel UHD Graphics 620
  1.  
    1. Graphics: Integrated – Intel UHD Graphics 620
    2. Display: Touch: 35.56 cm (14.0 in) diagonal FHD IPS LED-backlit touch screen with Corning Gorilla Glass 3, 220 cd/m2, 45% sRGB with HD IR camera (1920 x 1080)
    3. Battery: 932823-171 à SS03050XL-PL,4.33Ah,SIM/ATL
    4. Memory: SoDIMM, 8GB, DDR4-2666, Samsung D die
    5. SSD : 256GB M.2 2280 PM981 PCIe Gen3x4 TLC SS
    6. Network communication: Intel Dual Band Wireless-AC 8265 802.11a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 4.2 Combo, vPro
    7. Audio: Audio by Bang & Olufsen
    8. Keyboard:
  • Spill-resistant with drain (thin layer of Mylar film under the keyboard)
  • Backlit
  • Clickpad with multi-touch gestures enabled (taps enabled as default)
  • Microsoft Precision Touchpad default gestures supported

 

  1. Product History (born on, sold on, refurbished date)

Factory : Inventec Chong-Qing China
Manufacturing Date: 3/6/2019

Sold On: 3/8/2019
Sold to Country : France

  1. Repair history (warranty)

Serviced on: 12/2/2021
Battery Replacement: 12/2/2021
Service model: Onsite service

  1. Refurbishment details ( life extension):

 

  1.  
    1. Refurb location:  Hungary
    2. Refurbished by:  Flextronics

 

  1.  
    1. Refurbishment date: 8/25/2023
    2. Refurbishment quality guarantee description:
  • Excellent cosmetic grade reconditioning (like-new)
  • In-depth functional failure testing

 

  1.  
    1. Parts changed (battery, LCD panel, DRAM upgrade)

Part Number

Part Type Description

Part TYPE

937236-850

GNRC-SODIMM 8GB 2666MHz 1.2v D

Memory

L14371-001

SPS-BASE ENCLOSURE 14

Cosmetics

L15502-001

SPS-LCD BACK COVER FOR WLAN

Cosmetics

L18310-001

SPS-TOP COVER

Cosmetics

933321-006

SKO-BATT 3C 50W 4.33A LI SS030

Battery

L14379-051

SPS-KYBD SR -FR

Keyboard

 

  1. Environmental impact
    1. Carbon footprint 60% lower than a new device à link to HP.com additional info
  1. Support
    1. Details of the guarantee:

 

Commercial Warranty Entitlement           Start Date            End Date
Overall Warranty Period               2019-03-08          2022-04-06

CONTRACT          Start Date            End Date
2139212895         2023-06-01          2024-08-31

  1.  
    1. How to request support ->  is there a specific place for contract customers?

https://support.hp.com/

  1. End of use

 

  1.  
    1. How to recycle description à link to HP.com/recycle