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  • Technical support design for IT

  • Global experience

  • Direct access to highly skilled remote support agents

  • Online case management tools

HP 1 year Priority Access Service for PCs (250+ seats)

In stock
SKU
U7C98E

HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.[1]

Straight talk—IT to IT

Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.

We treat your engineers like engineers—not end users

Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.

We put the world in world-class IT support

Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.

Specifications
More Information
Sku
Sku U7C98E
Filters
Duration 1 year
Support type Priority support
Coverage window Standard workdays - 9 hours
Response Time Next available agent
Core Features
Additional information Covers up to 250 seats
Service method Phone
Warranty coverage In warranty
Place of service Remote
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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