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HP 1 year Priority Access Service for PCs (250+ seats)

In stock
SKU
U7C98E
Configuration
  • Duration: 1 year
  • Coverage window: Standard workdays - 9 hours
  • Support type: Priority support
  • Response time: Next available agent
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RM91.00
Interest free installment starting from
RM7.58/m*
  See repayments
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  • Technical support design for IT

  • Global experience

  • Direct access to highly skilled remote support agents

  • Online case management tools

HP 1 year Priority Access Service for PCs (250+ seats) (U7C98E) - Center facing

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Overview

HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.[1]

Straight talk—IT to IT

Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.

We treat your engineers like engineers—not end users

Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.

We put the world in world-class IT support

Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.

Specs

Specifications

Sku

Sku

U7C98E

Filters

Duration

1 year

Support type

Priority support

Coverage window

Standard workdays - 9 hours

Response Time

Next available agent

Core Features

Additional information

Covers up to 250 seats

Service method

Phone

Warranty coverage

In warranty

Place of service

Remote

Offers

Special offers

Reviews

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Questions and Answers

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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

FEATURES

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Arc graphics, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Ethernet, Iris, Killer, MAX, Select Solutions, Si Photonics, Stratix, Tofino, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

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