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Trade in & Trade Up

Trade in & Trade Up

Trade in your old device
and save up to 20%* on
new HP tech!

  • Trade in your old device and save up to 20%* on new HP tech!
    Free shipping*
  • Trade in your old device and save up to 20%* on new HP tech!
    14 day returns*

Upgrade Now

*T&Cs apply

Upgrade your old device now!
Upgrade your old device now!

Upgrade your
old device now!

PC performance over time declines. So if your PC is slow to turn-on, heavy or the battery doesn't last long, trade in the old and upgrade to a lighter, faster device.

Out with the old, savings with the new

Out with the old,
savings with the new

Instantly save up to 20%. No need to wait until you send in your old device. Our team will help you choose a device and apply an instant discount.

Fast, easy and at your convenience

Fast, easy and at
your convenience

Trade-in your device from the comfort of your home or business. Our trade-in partner will come to you to collect your old device(s).

Any model, any brand of PC welcome

Any model, any brand
of PC welcome

We happily accept any brand of PC. Not just old HP devices!

How Online Trade In Works

  • Step 1
    Simply Submit Form

    Simply Submit Form

    Click here and fill in our Trade-in form with information about your old device.

  • Step 2
    Receive your instant discount

    Receive your instant discount

    Our team will contact you via phone within one business day to learn more about your old device. You will be offered a discount code of up to 20% off based on its condition.

  • Step 3
    Select your new device

    Select your new device

    Easily use the discount code to save instantly on new HP tech. Need advice on choosing a HP product? Speak to our experts!

  • Step 4
    Post your old device for free

    Post your old device for free

    Arrange for postage using the connote provided by Foxconn to send off your old device at no cost.

Need advice on choosing a HP product?

Need advice on choosing
a HP product?

Get live product demos and advice from HP Live Experts.

Learn More

Got your discount code? Start Shopping!

Shop Now

Frequently Ask Questions

  • Can I trade in more than one device?

    Yes, you can trade in multiple devices.

  • Does the condition of my old laptop matter?

    Yes, our team will contact you to further understand the condition of your device before issuing a discount code for your next HP Online Store purchase. The value of the discount code will vary depending on your device's condition.

  • Will imported or repaired products be accepted for trade in?

    Yes, the trade in discount will depend on the device's condition.

  • How do I exchange my old machine for the discount code?

    1) Click here to submit a Trade In Trade Up form.
    2) Our contact team will call you within one business day to determine the condition of your device and issue your discount code.
    3) Apply your discount code upon checkout when purchasing from the HP Online Store.
    4) Our partner's representative will contact you via email to schedule a pickup time to proceed with the exchange.

  • Do I have to clean the data and to ensure privacy security?

    It is recommended that you clean your laptop of personal data and reset to factory settings prior to the exchange.

  • Who is HP's Trade In Trade Up partner?

    For our Trade In Trade Up program, we are partnered with CircuTech Australia (a Foxconn company) to ensure your old IT devices are recycled efficiently for a greener environment.

  • Do you accept brands other than HP for trade in?

    Yes, we accept all brands of PC's and laptops.

Terms and Conditions
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Price is inclusive of 10% GST (where applicable).

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel,the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Evo, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and we reserves the right to decline orders arising from such errors.

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