Step 1:

Check the printer control panel to see if it displays any messages to order or replace supplies. If so, replace the supply item.
Order supplies.

Step 2:

Check to see if your printer is generating full pages with nearly solid color. If so, click here.

Step 1:

Print the PQ troubleshooting pages. Show me how. These pages consist of one procedure page, five color test pages, one configuration page, and two Diagnostics pages. You will not be using the procedure page, the configuration page and the two Diagnostics pages at this time; so you may set them aside.

Step 2:

If one of the PQ troubleshooting test pages shows the print quality issue, click on the corresponding PQ troubleshooting test page below.

Step 1:

Make a copy of a white page using flatbed glass . Show me how.

Step 2:

Make a copy of a white page using Automatic Document Feeder (ADF ). Show me how.
If you are experiencing misfeeds, clean the rollers and the separation pad in the ADF. Show me how.

Step 3:

If the photocopies of the white page show a quality issue, click here.