Print Diagnostics Pages Procedure

HP Color LaserJet Enterprise CM4540 MFP Series

Follow the steps listed below to print the two Diagnostics pages.

Note: It may be helpful to print out these instructions before you start to print the Diagnostics page.

Figure Step

Figure 1: Load paper.

Paper Tray 2

Paper Tray 2

1. Load either 8.5 x 11-inch paper (letter) or A4 in Tray 2 of your printer as shown in Figure 1.

Figure 2: Home screen.

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2. Go to the home screen on the touchscreen, then locate the scroll bar on right as shown in Figure 2.

Figure 3: Touch Administration.

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3. Touch the down arrow on the scroll bar to find ADMINISTRATION. Then touch ADMINISTRATION.

Figure 4: Scroll bars.

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4. There are now two scroll bars as shown in Figure 4.

Figure 5: Touch Troubleshooting.

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5. Touch the down arrow on the left scroll bar to find TROUBLESHOOTING. Then touch TROUBLESHOOTING.

Figure 6: Touch Print Quality Pages.

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6. Touch the down arrow on the left scroll bar to find PRINT QUALITY PAGES. Then touch PRINT QUALITY PAGES.

Figure 7: Touch Diagnostics Page.

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7. Touch the down arrow on the left scroll bar to find DIAGNOSTICS PAGE. Then touch DIAGNOSTICS PAGE.

Figure 8: Touch Print.

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8. Touch PRINT on the touchscreen to print the Diagnostics Page.

Figure 9: Return to Ready state.

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9. The printer returns to the Ready state after printing the Diagnostics page. Pick up the Diagnostics page, and return to your computer to continue the troubleshooting procedure.

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