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business support center  >  technical support -HP Color LaserJet CP6015  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool for HP Color LaserJet CP6015

Issues on the yellow-green PQ troubleshooting test page
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Click the sample image below that best matches the issue on the PQ troubleshooting test page.
Horizontal streaks or bands:
unwanted streaks or bands oriented horizontallyPicture of the orientation of the paper. Clicking this icon will open a new window. across the page

Toner smear ITB cleaning blade streak
Fig. Yellowgreen-1 Fig. Yellowgreen-2
Toner smear ITB cleaning blade streak

Vertical streaks or bands:
unwanted streaks or bands oriented verticallyPicture of the orientation of the paper. Clicking this icon will open a new window. down the page

Sharp banding repeating every 1.4 inches (36mm) in green portion Sharp banding repeating every 1.6 inches (40mm) in green portion
Fig. Yellowgreen-3 Fig. Yellowgreen-4
Sharp banding repeating every 1.4 inches (36mm) in green portion Sharp banding repeating every 1.6 inches (40mm) in green portion
Sharp banding repeating every 1.4 inches (36mm) in whole page Sharp banding repeating every 1.6 inches (40mm) in whole page
Fig. Yellowgreen-5 Fig. Yellowgreen-6
Sharp banding repeating every 1.4 inches (36mm) in whole page Sharp banding repeating every 1.6 inches (40mm) in whole page

Issues with no distinct orientation

Partial Missing yellow plane Partial Missing cyan plane
Fig. Yellowgreen-7 Fig. Yellowgreen-8
Partial missing yellow plane Partial missing cyan plane

Issues on backside of the paper


Backside 71mm repetitive defect
Fig. Yellowgreen-9
Backside 71mm repetitive defect

  Click here to see other possible issues.
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