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Print Quality Troubleshooting Tool for HP Color LaserJet CP6015

Misaligned CPR bar ( text with shadows or halos)
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Fig. Diagnostics-1
Description
The CPR bars More information on CPR bars. Clicking this icon will open a new window. are misaligned More information on misaligned CPR bars. Clicking this icon will open a new window.. Users usually describe this issue as text with shadows or halos.

 Most likely causes
This issue is caused by misalignment of different colors.

 Troubleshooting and Suggestions
  1. Print the diagnostics page. Show me how.
  2. Look carefully at the CPR bars More information on CPR bars. Clicking this icon will open a new window. on the diagnostics page to check whether the CPR bars are misaligned More information on misaligned CPR bars. Clicking this icon will open a new window.. If the CPR bars are misaligned, go to next step.
  3. Calibrate the printer. Show me how.
  4. Print another diagnostics page. Show me how.
  5. Look at the diagnostics page you just printed. If performing Step 1 did not eliminate the issue, try calibrating the printer again. Do not calibrate more than three times.
  6. If the issue is not resolved, contact HP.
 Recommended parts
None. Performing the troubleshooting procedure should resolve the issue.

 

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