Vertical Lines Repeating Every 1.6 Inches (41 mm)

HP Color LaserJet Enterprise M855 Printer series

Color Definition:    Magenta:

Vertical lines repeating every 1.6 inches (41 mm)

Fig. Magenta-3-1.1

As shown below, the issue may vary in location and appearance. Click a sample image below to see a larger version of it.

Fig. Magenta-3-1.1

Fig. Magenta-3-1.2

Fig. Magenta-3-1.3

Description

Pages print with sharp, narrow, light or dark bands repeating every 1.6 inches (41 mm).

Most likely causes

Troubleshooting and suggestions

  1. In the Print Quality - Optimize menu, set Cleaning Frequency to Alternate. This increases the frequency with which the charge roller is cleaned. Show me how.
  2. Print and examine another set of PQ troubleshooting pages. Show me how.
  3. Look at the new set of test pages. If the issue is not resolved, replace the magenta (pink) print cartridge Picture of the printer cartridge. Show me how.
  4. After replacing the magenta image drum, print another set of PQ troubleshooting pages. Show me how.
  5. Look at the new set of test pages. If the issue is not resolved, Contact HP.

Recommended parts

Order a magenta print cartridge.
Note: It is not necessary to replace the other print cartridges.

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