
Fig. Diagnostics
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Description
The CPR bars
are misaligned
. Users usually describe this issue as text with shadows or halos.
Most likely causes
- This issue is caused by misalignment of different colors.
Troubleshooting and suggestions
- Before performing the diagnostic procedures below, check to be sure that printer is not installed in a area where abrupt change in temperature and humidity are experienced.
- Check to be sure that the consumables (ITB, Toner and Drum Cartridges) have good remaining life. Show me how.
- Print the two Diagnostics pages. Show me how.
- Look carefully at the CPR bars
on the first Diagnostics page to check whether the CPR bars are misaligned
.
- If the CPR bars are misaligned, calibrate the printer. Show me how.
- Print another set of the two Diagnostics pages. Show me how.
- Repeat the precedure No. 5 and No. 6 up to four times..
- Look at the diagnostics page you just printed. The CPR should improve after the 3rd or 4th time to a very acceptable state.
- If the issue is not resolved, Contact HP.
Recommended parts
None. Performing the troubleshooting procedure should resolve the issue.
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Please let HP know if this helped you to resolve your issue, and help HP improve service.
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