Print Quality Troubleshooting Tool for HP Color LaserJet 3800

1. When replacing print cartridges, do I need to unplug the printer?
   [ANSWER] No, you don't have to unplug the printer.

2. What is "cyan"?
   [ANSWER] "Cyan" can be simply interpreted as "blue".

3. What is "magenta"?
   [ANSWER] "Magenta" can be simply interpreted as "pink".

4. I have multiple print quality issues.
   [ANSWER] You need to solve the issues one by one. Repeat Step 2 on the home page.

5. How do I know that the test pages are oriented correctly?
   [ANSWER] The test pages should have on the leading edge of the printed side of the paper as it exits the printer.

6. Do I have to print PQ troubleshooting pages several times?
   [ANSWER] Printing PQ troubleshooting pages is necessary for troubleshooting. PQ troubleshooting pages are used to check the results of the changes you make to your printer as a part of troubleshooting procedures. It helps you check if your print quality issues are resolved.

7. Can it be a problem to use non-HP supplies?
   [ANSWER] Non-HP supplies can damage your printer. HP strongly recommends you to use HP supplies to avoid potential problems.

8. Even though I followed all instructions, I can't resolve my print quality issue.
   [ANSWER] Your print quality issue may not be included within this Web site. For further information, contact HP.