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business support center  >  technical support -HP Color LaserJet 3800  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool for HP Color LaserJet 3800

Print quality issues present for the diagnostics page
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Some print quality issues not shown on the PQ troubleshooting test pages and the Solid color test pages may be identified by performing the following procedure.

Step 1: Print the diagnostics page. Show me how.


Step 2: Look carefully at the color patches More information on color patches. Clicking this icon will open a new window. on the diagnostics page to check whether the low density color patches are missing More information on missing low density color patches. Clicking this icon will open a new window..
If the low density color patches are missing, click the sample image below.

missing color patches
Fig. Diagnostics-1
Missing color patches (hue shift or incorrect colors)


Step 3: Look carefully at the CPR bars More information on CPR bars. Clicking this icon will open a new window. on the diagnostics page to check whether the CPR bars are misaligned More information on misaligned CPR bars. Clicking this icon will open a new window..
If the CPR bars are misaligned, click the sample image below.

misaligned cpr bar
Fig. Diagnostics-2
Misaligned CPR bar (text with shadows or halos)

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