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  • HP 4 year Next business day Onsite Exchange Service for ScanJet 7xxx
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HP 4 year Next business day Onsite Exchange Service for ScanJet 7xxx
S$803.00
Installment from 
S$267.67*
See repayments
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HP 4 year Next business day Onsite Exchange Service for ScanJet 7xxx (U5X51E) - Center facing

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HP 4 year Next business day Onsite Exchange Service for ScanJet 7xxx

In stock
SKU
U5X51E
    Configuration
    • Duration: 4 years
    • Coverage window: Standard workdays - 9 hours
    • Support type: Onsite repair
    • Response time: Next business day response
    • (See more Specifications)
    S$803.00
    Installment from 
    S$267.67*
    See repayments
    Installment
    Leasing

    content

    3mths
    S$267.67
    *These computations are estimates. Minimum spend and other fees may apply. Learn more
    • Financial Freedom
    • Cutting-Edge Tech Access
    • Tax Savings Potential
    • Quick Implementation
    • Lease-End Flexibility
    Call 1800 278 1968
    Buying for a business? Learn more about leasing
    *These computations are estimates, Minimum spend and other fees may apply.
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    Peace of Mind
    Productivity enhancement by minimising downtime
    Predictability of tech support costs
    Expert advice from HP Trained technicians
    Compare
    U5X51E
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    Overview

    HP Premium Support
    Onsite support with AI-powered predictive issue detection and alerts
    Increase uptime with support that uses AI-powered predictive issue detection, alerts, automation and 24/7 remote support to resolve most issues
    If a physical repair is needed, an HP expert is dispatched to the customer’s location
    Watch video
    HP Premium Support
    Key Benefits
    Predictive and proactive alerts
    Predictive and proactive alerts
    • Predictive AI-powered insights and proactive issue detection help prevent HDD, fan, and battery failures, ensuring increased uptime
    • Device health monitoring and real-time fleet management via a single-pane dashboard with predictive analytics
    Automated ticketing
    Automated ticketing
    • IT ticketing automation streamlines and expedites repairs
    • Automated ticketing for HDD & battery
    Remote diagnosis and support
    Remote diagnosis and support
    • 24/7 Remote problem diagnosis & support
    • Resolve most issues remotely with 85% first-time resolution during standard business hours
    Onsite hardware support
    Onsite hardware support
    • Keep PCs up and running wherever work happens
    • Coverage includes parts and labor with onsite support
    • Receive convenient onsite support from qualified experts
    HP Care Pack
    • Peace of mind
    • Productivity enhancement by minimising downtime
    • Predictability of tech support costs
    • Expert advice from HP trained technicians
    HP Care Pack
    Basic Warranty
    Essential
    Premium
    (Recommended)
    Premium+
    1 year default warranty
    Onsite support with Optional Device Health Insights
    Onsite support and Predictive Detection & Alerts
    Onsite with Predictive Detection & Alerts & Prefrerred Access
    Service Execution
    Onsite
    Parts & Materials
    Reporting The Incident
    24 hours, 7 days a week via web
    24 hours, 7 days a week via web
    24 hours, 7 days a week via web, live remote support or automated ticketing
    24 hours, 7 days a week via web, live remote support or automated ticketing
    Remote Support
    9 hours, 5 days a week (Office Hours) through Phone/ Online chat
    9 hours, 5 days a week (Office Hours) through Phone/ Online chat
    24 hours, 7 days a week Online chat and phone
    24 hours, 7 days a week Online chat and phone
    Support Language
    Local Language (Office hours)
    Local Language (Office hours)
    Local Language (Office hours) English (Non-office hours)
    Local Language 24x7
    Response Time
    Up to 10 business days
    Next Business Day response
    Next Business Day response
    Next Business Day response
    Service Delivery
    • Remote issue diagnostic
    • Pickup & Return / Return to Depot offsite repair for Notebook & Mobile Workstations
    • Onsite repair for Desktops & Desktop Workstations
    • Remote issue diagnostic
    • Onsite repair
    • Remote issue diagnostic
    • Onsite repair
    • Remote issue diagnostic
    • Onsite repair
    Predictive Detection & Alerts
    Automatic Enrollment
    Predictive detection of IT issues and health reports
    Predictive detection of device failures
    Remote problem diangnosis and support
    Remediation & Ticket Automation
    Automatic case creation from user devices
    Firmware Updates
    Preferred access to parts and experts
    Additional Services
    Accidental Damage Protection (ADP) for Notebooks and Mobile workstations
    Add-On
    Add-On
    Add-On
    Defective Media Retention (DMR)
    Add-On
    Add-On
    Add-On
    Travel for Notebooks and Mobile workstations
    Add-On
    Add-On
    Add-On
    Length of Service Coverage
    Coverage Length
    Default 1 Year
    Default 3 Years
    Optional 4 or 5 Years
    Default 3 Years
    Optional 4 or 5 Years
    Default 3 Years
    Optional 4 or 5 Years
    Add-on / Optional Services
    Disclaimers

    Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

    HP services are governed by the applicable HP terms and conditions ofservice provided orindicated to the customer at the time of purchase. Customers may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions ofservice or the HP limited warranty provided with your HP product.

    © Copyright 2025 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are setforth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

    Specs

    Specifications

    Sku

    Sku

    U5X51E

    Category
    ?

    Series

    HP

    Filters

    Duration

    4 years

    Support type

    Onsite repair

    Coverage window

    Standard workdays - 9 hours

    Response Time

    Next business day response

    Core Features

    Service method

    Onsite repair

    Warranty coverage

    In warranty

    Place of service

    Onsite

    Offers

    Special offers

    Reviews

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    Questions and Answers

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    Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

    Drivers, Manuals & Support

    Looking for software, drivers, firmware, warranty status, or manuals for this device?
    Click here

    FEATURES

    • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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    Price is inclusive of 9% service tax (where applicable)

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    Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

    The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

    In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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    (exc. Public Holidays)
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    Live chat
    Sales
    6531292625(WhatsApp)

    Mon-Fri 8.30am - 5.30pm

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    Submit feedback We value your opinion!
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