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  • Remote problem diagnosis and support

  • Onsite hardware support- next business day[1]

  • Replacement parts and materials included

  • Escalation management

  • Coverage for all HP branded components

HP 3 year Next Business Day Color LaserJet M377/477 Multi Function Printer Hardware Support

In stock

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

We’ll be there the next business day[1]

HP provides next business day, onsite replacement of your failed hardware unit, if the problem can't be resolved remotely.

Offers easy-to-purchase, easy-to-use onsite hardware repair service for your HP product.

Increase the return on your HP hardware investments. The longer the service plan you choose, the more reliable support you can expect from HP.

Purchasing HP Care Pack service with HP product reduces total cost of ownership.

HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.

Support you can count on

Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line – or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

More Information
Sku U8TP0E
Duration 3 years
Support type Onsite repair
Coverage window Standard workdays - 9 hours
Response Time Next business day response
Core Features
Service method Onsite repair
Warranty coverage In warranty
Place of service Onsite
Rated 5 out of 5 by from A Great Multifunctional Printer [This review was collected as part of a promotion.] I purchased a HP Color LaserJet M377/477 Multi Function Printer in March 2019, for home use. I hesitated for some time before buying such an expensive printer for home use, but it was a wise decision. I had gone through 2 HP laser jet printers in the last 5 years. The worn drums were producing poor quality copies. I am now thoroughly enjoying this upgraded printer. The printed pages are clean and crisp, and the color is beautiful. Every printed copy has a professional look. I am still learning how to use this printer, but within the next 6-10 months I hope to have mastered using most of its features. While I enjoy using my HP Color LaserJet M377/477, I do have three concerns: (1) I am not able to fax documents with ease as I could with my other 2 HP printers. In fact, the same phone line used with the other printers and house phones does not work with this printer. (2) Scanning pages to my designated e-mails is still confusing and not with ease. (3) Removal of printed copies from the printer is a bit of a challenge. The printed pages do not push out far enough, so retrieving them is not as easy as compared to other printers. (4) HP toner cartridges (410A) are extremely expensive, more than I really want to pay.
Date published: 2019-04-23
Rated 1 out of 5 by from Printer Laser Jet M477 paper jam. Have extended warranty and cannot get service for printer
Date published: 2019-09-24
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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