Thank you for visiting the SG HP Store
-
Contact Us
CONTACT USCall us
- Sales
- 1800 278 0182
- Technical support
- +6562725300
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Chat with us- Our specialist are here to help
- Live chat
- Sales
- 6531292625(WhatsApp)
-
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Live product demo
Submit feedback We value your opinion! - My Account
Search
HP 3 year Next business day Onsite 2 year Warranty Notebook Service
HP 3 year Next business day Onsite 2 year Warranty Notebook Service
In stock
SKU
U8LJ2E
Configuration
- Duration: 3 years
- Coverage window: Standard workdays - 9 hours
- Support type: Onsite repair
- Response time: Next business day response
- (See more Specifications)
S$114.00
Installment from
See repaymentsS$38.00*
content
| 3mths | |
|
S$38.00 |
*These computations are estimates. Minimum spend and other fees may apply.
Learn more
- Financial Freedom
- Cutting-Edge Tech Access
- Tax Savings Potential
- Quick Implementation
- Lease-End Flexibility
Buying for a business?
Learn more about leasing
*These computations are estimates, Minimum spend and other fees may apply.
Peace of MindProductivity enhancement by minimising downtimePredictability of tech support costsExpert advice from HP Trained technicians
Onsite hardware support
- Keep PCs up and running wherever work happens
- Coverage includes parts and labor with onsite support
- Receive convenient onsite support from qualified experts
Remote diagnosis and support
- 24/7 Remote problem diagnosis & support
- Resolve most issues remotely with 85% first-time resolution during standard business hours
Optional Device Health Insights
- Customers may choose optional device health insights that help HP diagnose and repair device issues faster
- Automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights
Basic Warranty
Essential
Premium
(Recommended)
(Recommended)
Premium+
1 year default warranty
Onsite support with Optional Device Health Insights
Onsite support and Predictive Detection & Alerts
Onsite with Predictive Detection & Alerts & Prefrerred Access
Service Execution
Onsite
Parts & Materials
Reporting The Incident
24 hours, 7 days a week via web
24 hours, 7 days a week via web
24 hours, 7 days a week via web, live remote support or automated ticketing
24 hours, 7 days a week via web, live remote support or automated ticketing
Remote Support
9 hours, 5 days a week (Office Hours) through Phone/ Online chat
9 hours, 5 days a week (Office Hours) through Phone/ Online chat
24 hours, 7 days a week Online chat and phone
24 hours, 7 days a week Online chat and phone
Support Language
Local Language (Office hours)
Local Language (Office hours)
Local Language (Office hours) English (Non-office hours)
Local Language 24x7
Response Time
Up to 10 business days
Next Business Day response
Next Business Day response
Next Business Day response
Service Delivery
- Remote issue diagnostic
- Pickup & Return / Return to Depot offsite repair for Notebook & Mobile Workstations
- Onsite repair for Desktops & Desktop Workstations
- Remote issue diagnostic
- Onsite repair
- Remote issue diagnostic
- Onsite repair
- Remote issue diagnostic
- Onsite repair
Predictive Detection & Alerts
Automatic Enrollment
Predictive detection of IT issues and health reports
Predictive detection of device failures
Remote problem diangnosis and support
Remediation & Ticket Automation
Automatic case creation from user devices
Firmware Updates
Preferred access to parts and experts
Additional Services
Accidental Damage Protection (ADP) for Notebooks and Mobile workstations
Add-On
Add-On
Add-On
Defective Media Retention (DMR)
Add-On
Add-On
Add-On
Travel for Notebooks and Mobile workstations
Add-On
Add-On
Add-On
Length of Service Coverage
Coverage Length
Default 1 Year
Default 3 Years
Optional 4 or 5 Years
Optional 4 or 5 Years
Default 3 Years
Optional 4 or 5 Years
Optional 4 or 5 Years
Default 3 Years
Optional 4 or 5 Years
Optional 4 or 5 Years
- Defective Media Retention allows you to maintain control of the sensitive data on your hard drive if it fails
- Keep your hard drives when they fail and give the rest of notebook for repair
- Replacement drive provided at no additional charge
- Provides peace of mind of protected data and legal compliance
- Mitigates concerns about allowing sensitive data to leave your site
- Phone support to diagnose problems & Onsite Support
- Next Business Day Onsite Support in over 80 countries for global PC’s
- Maintain same type of coverage while traveling abroad
- Peace of mind and worry-free travel globally
- Reduce downtime while traveling due to hardware failure
- Increased productivity : ensures users remain productive on travel
- Protection from unpredictable drops, spills, electrical surges or accidental damage
- Offsite repairs with pickup and return by HP
- Enjoy total peace of mind when the unexpected happens
- Minimizes unplanned out-of-pocket repair costs
- Reduces downtime, enhancing productivity
Disclaimers
Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
HP services are governed by the applicable HP terms and conditions ofservice provided orindicated to the customer at the time of purchase. Customers may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions ofservice or the HP limited warranty provided with your HP product.
© Copyright 2025 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are setforth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Specs
Specifications
HP ELITE DRAGONFLY DC1015 (PDF 6MB)
Sku
-
Sku
-
U8LJ2E
Category
-
Series
-
HP
Filters
-
Duration
-
3 years
-
Support type
-
Onsite repair
-
Coverage window
-
Standard workdays - 9 hours
-
Response Time
-
Next business day response
Core Features
-
Service method
-
Onsite repair
-
Warranty coverage
-
In warranty
-
Place of service
-
Onsite
Offers
Special offers
Reviews
Rated 4 out of
5
by
LimC from
HP with Lenovo? Yet to see
Purchased it to replace a faulty Lenovo notebook which just past the warranty. Heard HP should be more liable so buy it.
Date published: 2024-07-19
Rated 1 out of
5
by
Kumar k from
The 3 years warrantee not update in HP Care pack
Active
Last checked: 24/4/2022
How to dispute your warranty ›
Status
Device is in warranty
Start date
6/4/2022
Estimated end date
5/4/2023
above form hp carepack
not updated in the HP Care pack system why end date should be 5/4/26 pl update
Date published: 2022-04-24
Rated 1 out of
5
by
Ah B from
Something is wrong with the carepack
After sales are not helpful at all. Despite more than 3 weeks, there is still no update nor info on the carepack.
Date published: 2021-03-23
Rated 5 out of
5
by
Anonymous from
Appreciation and Thank you
Customer Service Officer Ramse deserve much more than a sincere thank you for his service rendered from the time i enquire about the care pack till he ensured that the product was registered online. BRAVO!!! ... Defintely a star above the rest .... Im a delighted customer :)
Date published: 2020-12-22
Questions and Answers
Drivers, Manuals & Support
Looking for software, drivers, firmware, warranty status, or manuals for this device?
Click here
CONTACT US
Call us
- Sales
- 1800 278 0182
- Technical support
- +6562725300
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Chat with us
- Our specialist are here to help
- Live chat
- Sales
- 6531292625(WhatsApp)
-
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Live product demo
Submit feedback
We value your opinion!