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If your issue is listed here,
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|
| Distance between defects | Product components that cause the defect |
|---|---|
| 27 mm | Print cartridge |
| 32 mm | Print cartridge |
| 44 mm | Transfer unit |
| 48 mm | Print cartridge |
| 51 mm | Transfer roller |
| 55 mm | Print engine |
| 63 mm | Transfer unit |
| 76 mm | Print cartridge or Fuser |
| 80 mm | Fuser |
| 96 mm | Print engine |
| 101 mm | Print engine |
Please let HP know if this helped you to resolve your issue, and help HP improve service.