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Print Quality Troubleshooting Tool for HP Color LaserJet CM3530MFP

How to enter the Disable Cartridge Check Mode
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Content starts here Note: It may be helpful to print out these instructions before you start to enter the Disable Cartridge Check Mode.

Figure

Step

Figure 1: Home screen example

1. Go to the home screen on the touchscreen, then locate the scroll bar on right as shown in Figure 1.

Figure 2: Touch Administration example

2. Touch the down arrow on the scroll bar to find ADMINISTRATION. Then touch ADMINISTRATION.

Figure 3: Scroll bars example

3. There are now two scroll bars as shown in Figure 3.

Figure 4: Touch Troubleshooting example

4. Touch the down arrow on the left scroll bar to find TROUBLESHOOTING. Then touch TROUBLESHOOTING.

Figure 5: Touch Disable Cartridge Check example

5. Touch the down arrow on the left scroll bar to find DISABLE CARTRIDGE CHECK. Then touch DISABLE CARTRIDGE CHECK.

Figure 6: Wait for "Checking paper path" message example

6. Then the printer returns to the home screen. The message on the touchscreen will alternate between "CHECKING PAPER PATH" and Pause for one or two minutes.

Figure 7: Disable Cartridge Check Mode example

7. The message TO EXIT PRESS STOP displays on the touchscreen after the printer enters the Disable Cartridge Check Mode. However, do not press the Stop button at this time.


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